Café Lead: Hospitality & Espresso Master

Eatal; New York (NY); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Paid Time Off

401K with match

Free family meal daily

Discounts at Eataly

Classes on products and Italian cuisne

Job summary

Eataly is opening its first Eataly Caffè and seeks a Café Lead to champion hospitality and Italian coffee culture. The role spans front- and back-of-house operations, maintaining standards, training staff, and ensuring safe, high-quality service for guests.

Responsibilities include labor management, inventory, and collaboration with the Caffe Manager to uphold SOPs and product knowledge, including allergen info and guest guidance. Join us to create memorable experiences at this vibrant new café.

Qualifications

• 2+ years of experience supervising a café or quick service operation.
• Experience with coffee/food production and BOH management.
• Excellent communication and team leadership skills.

Responsibilities

• Oversees daily operations to meet guest service and safety standards.
• Lead and train Caffe Team Members and collaborate with the Caffe Manager.
• Manage labor, costs, inventory, and merchandising to optimize operations.
• Operate POS system and ensure cash accuracy.
• Maintain cleanliness and health standards across front- and back-of-house.
• Assist with shift administration and opening/closing duties.

Skills

Café supervision

Team leadership

Excellent communication

Problem solving

Microsoft Office

Tools

MS Office

Job description

Eataly is opening its first Eataly Caffè and seeks a Café Lead to champion hospitality and Italian coffee culture. The role spans front- and back-of-house operations, maintaining standards, training staff, and ensuring safe, high-quality service for guests.

Responsibilities include labor management, inventory, and collaboration with the Caffe Manager to uphold SOPs and product knowledge, including allergen info and guest guidance. Join us to create memorable experiences at this vibrant new café.