Café Lead: Craft Great Coffee, Train a Winning Team

Books-A-Million; Barboursville (WV); Vor Ort; USD 17.000 - 25.000; Vollzeit

Benefits dieser Stelle

Competitive pay

Health coverage

Life insurance

401(k) matching

Paid time off

Employee discounts

Employee assistance program

Zusammenfassung

Books-A-Million, Inc. is seeking a Café Lead to oversee daily café operations inside one of our Books-A-Million stores. You’ll craft Joe Muggs beverages to our quality standards, keep the café stocked, and support baristas in delivering great drinks and experiences to customers.

You’ll train new baristas, manage inventory, and maintain café conditions while promoting company initiatives and delivering exceptional service in a fast-paced retail environment.

Qualifikationen

• High school diploma or equivalent.
• Customer service experience required.
• 18 years of age or older.
• Strong verbal and written communication skills.
• Successful completion of all background screenings.

Aufgaben

• Craft Joe Muggs beverages to quality standards on every shift.
• Keep café stocked and running smoothly.
• Motivate baristas to meet café goals and service targets.
• Train and develop new baristas for skill growth.
• Manage weekly inventory and café maintenance tasks.
• Maintain Visual Merchandising guidelines for café items.
• Provide excellent customer service and promote company initiatives.

Kenntnisse

Customer service

Verbal & written communication

Technology comfort

Team coaching

Background screening compliance

Ausbildung

High school diploma or equivalent

Tools

Café equipment

POS registers

Jobbeschreibung

Books-A-Million, Inc. is seeking a Café Lead to oversee daily café operations inside one of our Books-A-Million stores. You’ll craft Joe Muggs beverages to our quality standards, keep the café stocked, and support baristas in delivering great drinks and experiences to customers.

You’ll train new baristas, manage inventory, and maintain café conditions while promoting company initiatives and delivering exceptional service in a fast-paced retail environment.