Cafe FOH/BOH Team Member

Urban Air Adventure Parks; Pasadena (TX); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Flexible working hours

Employee discounts

Professional growth opportunities

Job summary

A leading family entertainment company located in Pasadena is seeking Café Team Members to efficiently serve food and drinks and provide outstanding guest service at the Urban Air Café. The ideal candidates will need to work in both the kitchen and the service area, interacting with guests, preparing food, and ensuring cleanliness. If you have a passion for hospitality and the ability to work well under pressure, we encourage you to apply. This position requires upselling and handling guest feedback effectively, contributing to a positive café atmosphere.

Qualifications

• Ability to work in a fast-paced environment while maintaining high guest service.
• Strong communication and interpersonal skills with a focus on guest relations.
• Experience in food service or hospitality preferred.

Responsibilities

• Serve guests with food and drink efficiently while ensuring high standards.
• Provide advice and recommendations on menu items to enhance guest experience.
• Maintain cleanliness and organization in the Café area.

Job description

3 weeks ago Be among the first 25 applicants

Job Summary

The Café Team Members are primarily responsible for serving guests efficiently with food and drink at the Urban Air Café. Working hours will be spent in the kitchen and/or service area, cashiering, interacting with guests, cooking, preparing and serving food. S/he must work fast with a sense of urgency, while offering amazing standards of guest service and care.

Responsibilities

• Demonstrate the highest standards of guest relations and care when assisting guests at the counter
• Give advice, guidance and recommendations on products and menu selection to guests to ensure a positive experience and repeat business
• Ensure adequate stock levels of supplies and consumables for the Café area
• Manage queues and exceed guest expectations; upsell to maximize profit
• Keep Café and surrounding areas tidy and clean; this includes, but is not limited to, table clearing, removing and washing dishes, and taking out the trash
• Handle guest complaints in the first instance and report feedback to the Leadership Team
• Work within established guidelines and operating procedures
• Measure and assemble ingredients for menu items
• Properly cook and store food items at appropriate temperatures<|start|>assistant<|channel|>analysis<|message|>We are given a prompt: The role: They want to produce a job advert for Recruiting Lead: USA/EU. Must be in one long paragraph. The message: