Cafe & Catering Director: Hospitality & Events Lead

Willow Creek; Barrington (IL); Vor Ort; USD 85.000 - 120.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision insurance

Life insurance

Retirement savings with company match

Maternity and paternity leave

Generous paid time off

Mental health counseling reimbursement

And more!

Zusammenfassung

Willow Creek South Barrington seeks a Coffee Shop and Catering Director to oversee our coffeeshop, deli cart, catering, and events. Lead staff and volunteers, manage day-to-day operations, and drive financial performance across South Barrington Campus.

You’ll develop centralized SOPs, recruit volunteers, and ensure food safety standards while partnering with other departments to support Willow’s hospitality and ministries.

Qualifikationen

• Experience managing a restaurant, coffeeshop, or similar food-service operation.
• Experience leading both employees and volunteers in a customer-service environment.
• Strong financial and administrative skills, including budgeting, scheduling, ordering, and managing operating costs.
• Experience using a point-of-sale (POS) system.
• Strong organizational and communication skills with a relational, people-focused approach.
• Innovative and entrepreneurial mindset with an eye for increasing sales, efficiency, and profitability.
• Collaborative and coachable approach with willingness to learn and stay current with industry practices.
• A college education is preferred.

Aufgaben

• Oversee daily food service operations, including staffing, scheduling, menus, purchasing, and service hours.
• Lead and develop Food Team Leaders, the Coffee Shop Operations Coordinator, Guest Experience Directors and volunteer teams.
• Recruit, train, and equip volunteers to provide excellent service during operating hours and events.
• Manage food, labor, and supply costs while developing and maintaining a self-sustaining financial plan and key vendor relationships.
• Evaluate sales, profitability, operating hours, staffing, and services to identify opportunities for growth and improvement.
• Coordinate food service and catering for ministry events and other gatherings based on operational and financial needs.
• Provide centralized support and resources for Sunday coffee operations across Willow campuses, including menus, SOPs, training, food safety, and supplies.
• Partner collaboratively with other departments to support Willow’s ministries, events, and overall hospitality experience.

Kenntnisse

Restaurant operations

Staff leadership

Volunteer coordination

Budget management

Food safety

POS system

Customer service

Sales growth

Communication

Cross-functional collaboration

Ausbildung

College education preferred

Jobbeschreibung

Willow Creek South Barrington seeks a Coffee Shop and Catering Director to oversee our coffeeshop, deli cart, catering, and events. Lead staff and volunteers, manage day-to-day operations, and drive financial performance across South Barrington Campus.

You’ll develop centralized SOPs, recruit volunteers, and ensure food safety standards while partnering with other departments to support Willow’s hospitality and ministries.