Cafe Bartender

160 Hard Rock Casino Cincinnati LLC; Cincinnati (OH); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Benefits package

Job summary

Hard Rock Cafe Cincinnati is seeking an experienced bartender to join our team. You will craft drinks to spec, welcome guests, and provide a memorable bar experience that sets the tone for their visit.

The role requires fast-paced efficiency, precise accuracy, and a friendly, engaging approach to guest interactions. The position emphasizes responsible alcohol service, cash handling, and maintaining a clean, well-stocked bar.

Qualifications

• 2+ years of high-volume bartending experience.
• High School diploma or equivalent required.
• Food safety certification may be required in some regions.

Responsibilities

• Make drinks to recipe specifications.
• Demonstrate responsible alcohol service.
• Serve food and handle cash & other payments.
• Use POS system for sales transactions.
• Check IDs for legal drinking age.
• Maintain clean and organized bar area.
• Stock liquor, beer, wine and glassware.
• Opening/closing duties and side work.

Skills

Calm under pressure

Attention to detail

Customer service

Friendly attitude

Education

High School diploma or equivalent

Tools

POS system

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our full list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description

The Bartender is the stepping stone… the first area of service for the guests before arriving at their tables. It is essential to provide the guests with a positive experience before they step out of the bar. As a Hard Rock Cafe bartender, you will be assuming the role of tour guide, communicator, showman, decision-maker, memorabilia curator and musician (at heart).

PRIMARY RESPONSIBILITIES

• Making drinks to spec recipe.
• Demonstrating responsible alcohol service.
• Serving food.
• Handling cash & other forms of payment.
• Making proficient sales transactions - using a point-of-sale system.
• Properly checking I.D.s – for guests who appear to be under the legal drinking age.
• Maintaining proper cash drawer balances.
• Directing guests to areas/restrooms.
• Demonstrating impeccable product knowledge.
• Suggestive selling - using proven techniques.
• Maintaining a clean and organized bar area.
• Maintaining proper product pars – through bar pulls & inventories.
• Stocking liquor, beer, wine and glassware throughout the shift.
• Properly labeling, dating, covering and refrigerating prepped items for the bar.
• Maintaining a proper 3-compartment sink – properly sanitizing equipment, utensils, and glassware.
• Performing opening, closing & side duties – setting up/breaking down the bar, cleaning glass/countertops, sweeping the floor, etc.
• Answering questions - accurately and politely.
• Creating memorable experiences.
• Entertaining guests to create "Raving Fans."

REQUIREMENTS

Experience, Education, and Certifications High School diploma or equivalent. 2 plus years of high volume bartending experience is required. In some regions, a food safety certification program is required to be completed before being able to serve food or alcohol, which may include a food handlers card.

Skills

• Remaining calm in a hectic, fast-paced atmosphere.
• Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency.
• Displaying a positive and outwardly friendly attitude toward guests.

PHYSICAL DEMANDS

• Ability to move throughout the cafe (standing, walking, kneeling, bending) for extended periods of time.
• Ability to sit for extended periods of time.
• Ability to make repeating movements of the arms, hands, and wrists.
• Ability to express or exchange ideas verbally and perceive sound by ear.
• Manual dexterity, hand-eye coordination, and ability to work with hands above shoulders.
• Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.
• Ability to turn or twist body parts in a circular motion.
• Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.
• Ability to travel via auto or airplane for long periods of time.

ADDITIONAL REQUIREMENTS

• Must be the minimum legal age to be employed.
• In some regions, a legal minimum age is required to serve alcohol – check with the person interviewing you to ensure you meet these requirements.
• Follows all food safety & sanitation procedures.
• Practicing all general safety standards.
• Performing duties which require bending & reaching.
• Maintaining a well-groomed appearance ("having a plan").
• Following all uniform guidelines.
• Practicing all safety & sanitation standards.
• Recycling products, where possible.
• Maintaining HRC's 5 Core Values and Mission Statement.

Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!