Café Barista On Call

Los-Angeles-Lgbt-Center; Los Angeles (CA); On-site; USD 38,000 - 52,000; Part time

Benefits offered by this job

Flexible Schedule

On-Call

Sick accruals

Job summary

The Los Angeles LGBT Center Culinary Arts Program operates Liberation Coffee House and cafe services for Center members, offering training and employment opportunities in hospitality.

As a Barista, you will take orders, prepare beverages and food, maintain cafe cleanliness, handle POS, and work with a diverse team to deliver exceptional customer service.

Qualifications

• Knowledge of or experience with LGBTQ community and sensitivity to issues affecting LGBTQ youth.
• Strong verbal and written communication skills.
• Food Handler’s Permit or ability to obtain within 30 days of hire.
• Minimum 6 months of coffee house or kitchen experience; formal training is a plus.
• Good time management and ability to work with urgency.
• Ability to work with people of diverse backgrounds in a multicultural environment.

Responsibilities

• Greet customers warmly and deliver exceptional service, customizing the guest experience.
• Prepare and serve drinks (espresso, lattes, tea, smoothies) and food items.
• Assist management with food inventories and ordering.
• Maintain cafe equipment and cleanliness, follow sanitation procedures.
• Replenish inventory and manage retail items as needed.
• Operate cash registers and process payments per procedures.
• Address customer feedback and communicate complaints to management.
• Support the Center’s social enterprise training environment and teamwork.

Skills

LGBTQ knowledge

Communication skills

Food handler permit

Coffee/kitchen experience

Time management

Diversity sensitivity

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Relief On Call AMR Campus, Los Angeles, CA, US

Liberation Coffee House

Culinary Arts

Manager, Café, and Catering

Flexible Schedule

On-Call

Sick accruals

Center’s Mission

Building a world where LGBT people thrive as healthy, equal, and complete members of society.

PROGRAM SUMMARY

The Los Angeles LGBT Center Culinary Arts Program reveals the power of food to unite our intergenerational campus while simultaneously helping members to start exciting new careers in the hospitality industry. A certified social enterprise, our culinary training program enrolls 100 students a year and produces over 450 daily meals for Center members. We also operate the Center’s café, Liberation Coffee House, and provide event catering services.

JOB SUMMARY

The barista has a positive attitude, is passionate about coffee and food, and enjoys working as part of a team and interacting with customers. This position plays an important role in our energetic team of food and beverage enthusiasts who are driven to provide excellent customer service. Tasks include order taking, beverage and food preparation and maintaining café cleanliness.

ESSENTIAL FUNCTIONS

• Provides a warm greeting to all customers and exemplifies exceptional customer service which includes customizing the guest experience and anticipating their needs.
• Preparing and serving a variety of drinks such as espresso, specialty lattes, tea, and smoothies.
• Work with management to complete food inventories and ordering.
• Keeps equipment in good condition by following proper operating instructions, cleaning procedures, and routine preventative maintenance tasks.
• Helps to maintain inventories by replenishing all food items and retail.
• Maintains a safe and healthy work environment by following organization standards and sanitation regulations.
• Complies with all health and safety codes and follows procedures to safeguard proper compliance (this includes cleaning logs, temperature logs, and daily cleaning lists).
• Assist with stewarding as needed to maintain café cleanliness, including items such as floor and wall cleaning, beverage equipment and storage/cooler cleaning.
• Handles point-of-sale transactions and processes in accordance with established procedures including Operating cash registers, accepting cash and credit card payments and register cash drops.
• Works to resolve customer feedback and communicate complaints to management.
• As part of the Center’s social enterprise training program, works to maintain a learning environment that encourages employees to ask questions and shows respect for fellow team members.
• Works in a café environment which requires standing in a stationary position or moving through the café for the duration of your working shift, completing repetitive manual tasks such as cutting and dish washing, lifting items up to 20 pounds to a height of 4 feet, and exposure to extreme temperature variations due to hot cooking and dishwashing equipment and cold storage areas.
• Participate in staff meetings, and other meetings as needed.
• Other duties as assigned.

JOB QUALIFICATIONS AND EXPERIENCE

• Knowledge of or experience working with the LGBTQ community and familiarity with issues of particular relevance to LGBTQ people and sensitivity to the issues of young gay, lesbian, bisexual, transgender, and questioning youth.
• A passion for the Center’s work and its mission to make the world a better place for LGBTQ people.
• Food Handler’s Permit ability to pass the exam within 30 days after date of hire.
• Minimum 6 months of coffee house or kitchen experience, formal coffee experience and training a plus
• Good verbal and written communication skills.
• Excellent time management skills and an ability to work with a sense of urgency.
• Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in a multicultural environment.

The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, national origin, sexual orientation, gender identity and expression, sex, pregnancy, childbirth and related medical conditions, religion, disability, age, military or veteran status, including status as a victim of domestic violence, assault or stalking, genetic information (including family medical history), political affiliation or activities, medical or health conditions, and marital status.

The Center has implemented a mandatory COVID-19 vaccination policy as a condition of employment for all employees who work on the Center’s premises, subject to applicable federal, state, and local laws. For more information, please contact [e-mail] .