Cafe/Barista

th; Columbus (OH); On-site; USD 16,531 - 22,041; Full time

Job summary

th is seeking a friendly Café/Barista to greet customers, take orders, and prepare beverages and foods. You will maintain a clean workspace, update displays, and expand knowledge of beverage quality controls and presentation.

The role involves working with a high-energy team to deliver fast, friendly service. The ideal candidate has a high school diploma or equivalent, experience in food or customer service, and excellent listening and communication skills.

Qualifications

• Experience in food and beverage preparation or customer service preferred.
• Exceptional listening and communication skills.
• A polite, engaging personality.
• Commitment to customer satisfaction and service excellence.

Responsibilities

• Welcoming customers, informing them about new items, answering questions, and accepting orders and payments.
• The Café Team makes coffee, tea, smoothies, milkshakes, and other items to customer specifications.
• Field customer complaints or questions in person and on the phone.
• Clean coffee machines, blenders, beverage dispensers, and dining areas during shifts.
• Assist with cold-pressed juice program and prep for in-house cocktail ingredients.
• Maintain cleanliness of cafe dining room, dry storage, and cooler areas.

Skills

Customer service

Communication

Positive attitude

Team player

Education

High school diploma or equivalent

Job description

We are searching for an engaging, courteous Café/Barista who is passionate about food and beverage preparation and education. The Café/barista will greet customers, answer their questions, take orders and accept payments, and prepare and serve food and drinks. You will also maintain a clean and well-stocked workspace and dining area, update displays, and continuously expand your knowledge of food and beverage quality controls, preparation methods, and presentation.

To succeed as a Café/barista, you should be committed to providing customers with excellent service. You should be positive, friendly, knowledgeable, and polite.

OVERVIEW:

• Welcoming customers, informing them about new items, answering questions, and accepting orders and payments.
• The Café Team takes food and beverage orders and makes coffee, tea, smoothies, milkshakes, and other items to customer specifications
• Field customer complaints or questions both, in person and on the phone.
• Café staff must often clean coffee machines, blenders, beverage dispensers, restaurant areas, and preparation areas during a normal shift.
• Team members are responsible for producing our cold-pressed juice program, as well as doing prep work for In-House cocktail ingredients.
• Overall cleanliness of the cafe dining room, dry storage, and cooler areas
• Work to maintain good customer relations and speedy delivery of all beverages and other products as well as complete assigned tasks from management every day.
• Working as part of a fun, high-energy team.
• Adhering to all food safety regulations and quality controls.

Café/Barista Requirements:

• High school diploma or equivalent.
• Experience in food and beverage preparation or customer service preferred.
• Exceptional listening and communication skills.
• Ability to walk, bend, and stand for extended periods.
• Availability to work around peak hours, including nights, early mornings, weekends, and holidays.
• A polite, engaging personality.
• Commitment to customer satisfaction and service excellence.
• Willingness to work as part of a high-energy, efficient team in a fast-paced environment.

Physical Requirements:

• Must be able to stand and exert fast-paced mobility for periods of up to 6 (six) hours in length.
• Must have a good sense of balance and bend, kneel, and react swiftly to actions surrounding them.
• Must have the ability to lift bus pans, trays, cases of food and beverage weighing as much as 30 pounds.

WHY WORK FOR AN ETHOS HOSPITALITY COMPANY?

We value our family members for their relentless drive, focus, passion, and humility.We know our radical candor is what fuels our strength and innovation as individuals and truth is what drives us to greatness

Our values stand for something, and we own them every day:

• Love and serve each other and our guests
• Do what it takes: It is not enough to do your best; you must do what is necessary
• Culture over strategy
• Leave it better than you found it

Virtues/Be: Loving, Disciplined, Competitive, Loyal, Consistent, Persistent

If you want to belong to a family of people who care about what they do, and each other