Cafe Associate

Chelsea Piers; New York (NY); On-site; USD 36,000 - 42,000; Part time

Benefits offered by this job

Complimentary All-Access Membership

Team-oriented culture

Growth opportunities

Discounts on services

Positive community

Job summary

Chelsea Piers Fitness in New York, NY is hiring for customer service roles. Part-time and full-time positions are available. Pay starts at $18 per hour plus tips, with a fast-paced environment and focus on member satisfaction.

Perks include a complimentary All-Access Membership, discounts on services, and a growth-driven, team-oriented culture dedicated to helping people feel welcomed and successful.

Qualifications

• Provide top-notch customer service to meet or exceed client expectations.
• Excellent written and verbal skills are required.
• Strong interpersonal skills for member interactions.
• Experience in training, motivating, and retaining staff.
• Ability to lift 30+ pounds and stand/walk throughout shifts.

Responsibilities

• Deliver exceptional customer service to members and guests.
• Assist with member onboarding and inquiries.
• Support training, motivation, and retention of staff on site.
• Ensure safety and physical requirements are met during shifts.

Skills

Customer service

Written communication

Interpersonal skills

Staff training

Physical stamina

Job description

Job Details

Job Location: Chelsea - New York, NY 10011

Salary Range: $18.00 - $18.00 Hourly

About Chelsea Piers

Careers at Chelsea Piers offer unmatched facilities, excellent benefits, and proven career growth opportunities for people who are passionate about transforming the lives of our community through sports, fitness, and event experiences. With four locations in NYC and growing, Chelsea Piers Fitness is redefining the luxury fitness experience. We are a community built on Empowerment, Purpose, Transformation, and Community.

The Opportunity

At Chelsea Piers Fitness, we’re more than a gym – we’re a destination for connection, transformation, and community. If you’re passionate about people, thrive in a fast-paced environment, and are looking to grow your career in the fitness and wellness space, we want to meet you.

Why You’ll Love Working Here

• Complimentary All-Access Membership to Chelsea Piers Fitness plus discounts on in-club services.
• Team-Oriented Culture – we win together and support each other every day.
• Pathways for Growth – from hospitality to management, operations, personal training, and beyond.
• Purpose-Driven Work – every day is a chance to help someone feel seen, supported, and successful.

Qualifications

• Provide a top-notch customer service to ensure you meet or exceed clients’ expectations.
• Excellent written and verbal skills.
• Excellent interpersonal skills.
• Training, motivation and retention of Canteen staff.
• Ability to lift 30 + pounds.
• Continuous standing and walking throughout the work shift.
• Able to meet and perform the physical requirements and work effectively in an environment typical of this position.
• Food Handler’s license.

Locations

BrooklynProspect HeightsDowntown BrooklynManhattan ChelseaFlatiron

Compensation

$18 per hour + Tips

Contract

Part-time and Full-time work available