CAE Applications Engineer (On-site, Remote or Hybrid)

Concepts NREC; United States; A distancia; USD 70.000 - 100.000; Jornada completa

Descripción de la vacante

Concepts NREC is seeking an CAE Applications Engineer to support and promote its Agile turbomachinery design software to current and prospective clients. You will act as the primary technical contact, assist regional sales teams with demonstrations and training, and create and validate design cases, tutorials, and presentations.

The role includes testing bug fixes, performing technical validation for customers, and contributing to product development by collecting customer feedback and

Formación

• Bachelor's degree in engineering is required.
• 1–2 years of direct applications engineering experience with engineering design software preferred.
• 1–3 years of engineering design and analysis experience with turbomachinery preferred.

Responsabilidades

• Serve as the primary technical contact for the CAE software product suite.
• Assist regional sales managers with technical support throughout the sales cycle, including demonstrations and training.
• Create design cases for QA testing on beta, maintenance, and release versions.
• Create videos, tutorials, and exercises for CAE software features and enhancements.
• Maintain a library of presentations demonstrating product capabilities.
• Verify and test bug fixes and product enhancements.
• Perform technical validation for customers to aid purchase decisions.
• Gather and organize customer feedback to assist product development.
• Support customer training activities.
• Monitor competitor strengths and weaknesses.
• Publish knowledge-based articles from the software support database.

Conocimientos

Turbomachinery knowledge

Technical demonstrations

Customer training support

QA testing

Educación

Bachelor's degree in engineering

Herramientas

Video tutorials production

Technical presentations

Bug verification

Descripción del empleo

The CAE Applications Engineer will be responsible for supporting and promoting the Concepts NREC Agile suite of turbomachinery design software to current and prospective clients.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Assume role as the primary technical contact for the CAE software product suite.
• Assist regional sales managers with technical support activities throughout the sales cycle, including demonstrations, presentations, trial license/evaluation training.
• Create and utilize a rigorous suite of design cases for each product as part of regular QA testing on beta, maintenance, and release versions of the codes.
• Create videos, tutorials, and exercises for CAE software features and enhancements.
• Maintain a library of presentations that sufficiently demonstrate the capabilities of each code.
• Verify and test bug fixes and product enhancements.
• Perform technical validation for customers to aid in their purchase decisions.
• Assist in product development by gathering and organizing customer feedback.
• Support customer training activities.
• Stay up to date with our competitor's strengths & weaknesses.
• Compile technical knowledge-based articles from software support database.

Requirements

• Education: Bachelor's degree in engineering and 1-2 years of direct applications engineering experience with engineering design software.
• Experience: An additional 1-3 years of engineering design and analysis experience, with specific focus on turbomachinery, is preferred.
• Other Special Job Requirements: This position will require global travel up to 20% of working time.

General Disclaimer

The compensation range posted represents the full salary range for the role. Actual pay will be determined based on a candidate's experience, skills, and the position level ultimately offered.