Cactus Wellhead - Field Service Technician

FlexSteel USA, LLC.; Casper (WY); On-site; USD 45,000 - 65,000; Full time

Job summary

Cactus Wellhead is seeking a Field Service Technician to perform installation, testing, servicing, and repair of wellhead equipment at customer sites. The role emphasizes safety, timely service, and strong customer interaction to maintain long-term relationships.

Candidates should have a GED or high school diploma and relevant field experience. Responsibilities include equipment checks, proper documentation, vehicle maintenance, and collaboration with customers to ensure successful service

Qualifications

• High school diploma or GED plus 1–3 years field experience.
• Customer required training completed.
• Certified in H2S, SafeLand and DOT when driving >10,001 GVWR.

Responsibilities

• Perform field service activities including installation, testing, servicing, and repairing wellhead equipment.
• Maintain customer base by providing timely and competent service.
• Check equipment compatibility, inspect condition, and communicate with customers.
• Prepare Field Service Orders and required documents accurately.
• Maintain service vehicle and toolkit per company policy.
• Report field problems to Branch Manager for processing.

Skills

Customer Service

Documentation

Installation

Maintenance

Troubleshooting

Field Service

Education

High school diploma or GED

Job description

Cactus Wellhead - Field Service Technician

Job Category: Field Services

Supervisor: Dustin Slaymaker

Requisition Number: CACTU002617

• Posted : August 3, 2026
• Full-Time
• On-site

Locations

Showing 1 location

This is a Cactus Wellhead position and is located in Casper, WY.

Looking for local candidates

Job Summary : Performs field service activities including installation, testing, servicing, and repairing wellhead equipment. Maintains customer base by performing timely and competent service work.

Essential Functions, Roles, and Responsibilities : Essential duties and responsibilities include the following.

• Practice safe work habits and comply with all quality, safety, health and environmental policies, procedures, programs and regulations.
• Checking compatibility of equipment, inspecting condition, dry fitting and communicating relevant information with customer.
• Installing and testing of equipment in accordance with operating procedures.
• Servicing equipment as requested by customers in accordance with maintenance procedures.
• Repairing equipment as requested by customers and as necessary due to field malfunctions.
• Maintain service vehicle and tolls/equipment. Ensure periodic maintenance consistent with Company policy and promptly report required repairs to Branch Manager.
• Providing feedback to the Company through reporting of field problems and failures to the Branch Manager for processing of Field Complaint Reports.
• Identifying and ensuring appropriate tools, backup equipment and parts are available at or taken on service job.
• Preparing Field Service Orders, Rental Tickets and customer required documents accurately and completely.
• Maintaining a high degree of customer satisfaction by providing timely and competent service.
• Perform other related duties as assigned or requested.

Education, Training, Experience : High school diploma or general education degree (GED); 1-3 years related experience and/or training; or equivalent combination of education and experience. Customer required training.

Certifications, Licenses, Registrations : Certified in H2S, SafeLand and DOT when driving vehicles greater than 10,001 GVWR.

Job Knowledge, Skills, Abilities :

• Working knowledge of Cactus Wellhead Product, Customer Service Best Practices, Service Documentation and Record Keeping, Wellhead and Valve Equipment Compatibility, Wellhead and Valve Installation, Operation, and Maintenance, Field Equipment Repair, Equipment Troubleshooting of Cactus Wellhead and other OEM Equipment.
• Intermediate Computer, Language, and Mathematical Skills.
• Intermediate Reasoning Ability.

Supervisory Responsibilities : None.

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice.

Cactus Companies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, genetic information, or any other characteristic protected by law. Safety is our top priority. All employees must comply with our comprehensive safety programs, participate in required safety training, and demonstrate commitment to our safety-first culture.

This position operates in an industrial/field environment. The role requires working in and around manufacturing equipment, heavy machinery, and potentially hazardous materials. While performing the duties of this job, the employee:

Physical Requirements :

• Must be able to lift/move up to 50 pounds regularly
• Stand and walk for extended periods (up to 12 hours per shift)
• Climb stairs and ladders
• Bend, stoop, kneel, and reach
• Work in confined spaces when required
• Operate heavy equipment and power tools
• Perform repetitive movements

Environmental Conditions :

• Exposure to extreme weather conditions
• Exposure to loud noise levels requiring hearing protection
• Work in high places and confined spaces
• Exposure to dust, fumes, and chemicals
• Work around moving mechanical parts
• Work in hot and cold temperatures

Safety Requirements :

• Wear required Personal Protective Equipment (PPE)
• Follow all safety protocols and procedures
• Participate in regular safety training
• Complete required safety certifications
• Comply with all environmental regulations

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position may require:

• Background checks
• Medical examinations
• Safety certifications
• Valid driver's license
• Ability to wear personal protective equipment (PPE)
• Working in various weather conditions
• Travel to remote locations

Cactus Companies maintains a drug-free workplace and participates in E-Verify.

Qualifications

Skills

Behaviors

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Motivations

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Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.