Cabling and POS Technician - OvationCXM

OvationCXM; Phoenix (AZ); On-site; USD 55,104 - 89,544; Part time

Job summary

OvationCXM in Phoenix, AZ is seeking a part-time Cabling and POS Technician to install and troubleshoot in‑store technology, including POS devices and network equipment. The role offers flexible scheduling and competitive hourly pay.

Responsibilities include cabling, configuring network gear, and communicating technical solutions in plain language. Ideal candidates have field experience and a customer‑focused mindset; many opportunities to build client relationships.

Qualifications

• Daytime, weekday availability.
• At least 2 years of field experience, valid state‑issued driver’s license, and insurance.
• Reliable transportation with basic low‑voltage tools (Cat5 cable, cable tester, punch‑down tool, ladder, etc.).
• Android or iPhone mobile device with 4G and laptop computer.
• Experience installing, troubleshooting, repairing, or replacing low‑voltage cabling for POS systems and networked wireless printers.
• Knowledge of hard‑wired and wireless devices: routers, switches, firewalls, access points.
• Excellent communication skills to translate technology issues into plain language.
• Kind and polite attitude with willingness to go the extra mile.
• Passion for making customers happy.

Responsibilities

• Install, troubleshoot, repair, and replace low‑voltage cabling for POS systems and wireless printers.
• Configure routers, switches, firewalls, and access points.
• Provide clients with clear, layman explanations of technical solutions and educate them on best practices.
• Maintain accurate job reports and uphold OvationCXM’s high client‑rating standards.

Skills

Network troubleshooting

Customer service

Independent work

Communication skills

Education

CCNA certification

CCNP certification

Network+ certification

Tools

Cat5 cable

Cable tester

Punch-down tool

Ladder

Job description

Cabling and POS Technician - OvationCXM

Location: Phoenix, Arizona, United States

About this position

Join OvationCXM, a leading Customer Experience Management company, to support locally owned businesses by installing and troubleshooting in‑store technology such as point‑of‑sale devices and network equipment. This is an ongoing part‑time contract role with flexible scheduling and competitive hourly pay.

Key Responsibilities

• Install, troubleshoot, repair, and replace low‑voltage cabling for point‑of‑sale systems and wireless printers.
• Configure routers, switches, firewalls, and access points.
• Provide clients with clear, layman explanations of technical solutions and educate them on best practices.
• Maintain accurate job reports and uphold OvationCXM’s high client‑rating standards.

Personality & Traits

• Professional attitude under pressure.
• Go beyond minimum expectations to keep customers satisfied.
• Friendly, punctual, and respectful of client needs.
• Enjoy solving network puzzles and sharing simplified solutions.
• Independent worker interested in building a personal client base.

Qualifications

• Daytime, weekday availability.
• At least 2 years of field experience, valid state‑issued driver’s license, and insurance.
• Reliable transportation with basic low‑voltage tools (Cat5 cable, cable tester, punch‑down tool, ladder, etc.).
• Android or iPhone mobile device with 4G and laptop computer.
• Experience installing, troubleshooting, repairing, or replacing low‑voltage cabling for POS systems and networked wireless printers.
• Knowledge of hard‑wired and wireless devices: routers, switches, firewalls, access points.
• Excellent communication skills to translate technology issues into plain language.
• Kind and polite attitude with willingness to go the extra mile.
• Passion for making customers happy.

Preferred Experience

• Military veteran with networking background.
• CCNA, CCNP, Network+, or other networking certifications.

Pay Range

USD 40 – 65 per hour (All regions).