Cable Technician

Essintial Enterprise Solutions; Toledo (OH); On-site; USD 25,000 - 30,000; Full time

Job summary

Essintial Enterprise Solutions in Toledo, OH is seeking a Cable Technician I to perform basic low-voltage cabling work and provide on-site IT support. You will install and test Cat5e/Cat6 cabling, assist with rack and patch panels, and troubleshoot deskside issues while delivering excellent customer service.

Ideal candidates have at least 1 year of cabling/IT support experience, familiarity with Windows and basic networking, and the ability to lift up to 50 lbs.

Qualifications

• 1+ years of experience in cabling or IT support.
• Basic understanding of network cabling standards (TIA/EIA).
• Familiarity with Windows OS, basic networking, and common IT troubleshooting steps.
• Ability to lift up to 50 lbs and work in various environments.
• Valid driver’s license may be required depending on job site needs.
• Strong communication and customer service skills.

Responsibilities

• Install, terminate, and test Cat5e/Cat6 network cabling following industry standards.
• Perform cable routing, dressing, labeling, and documentation.
• Assist with installation of racks, patch panels, faceplates, and related hardware.
• Troubleshoot connectivity issues related to cabling infrastructure.
• Follow safety protocols and maintain a clean work environment on job sites.
• Provide hands-on technical support for desktops, laptops, printers, mobile devices, and peripherals.
• Perform troubleshooting for hardware, software, and network connectivity issues.
• Assist with workstation setup, imaging, upgrades, and deployments.
• Support user account setup, password resets, and basic application support.
• Document work performed in ticketing systems and elevate issues as needed.
• Provide excellent customer service to end users, both onsite and remotely.

Skills

IT support

Cable installation

Customer service

Basic networking

Tool use

Physical stamina

Valid driver's license

Tools

RJ45 crimp tool

Cable tester

Punch-down tools

Cordless drill

Fish Tape

Ladders

Job description

Description

Position Summary

The Cable Technician I is responsible for performing basic low-voltage cabling work and providing on-site technical support for end users. This role supports daily IT operations, including troubleshooting workstation issues, installing and maintaining cabling infrastructure, and ensuring reliable connectivity at customer or internal locations. The ideal candidate is detail-oriented, customer-focused, and comfortable working in a fast-paced environment.

Responsibilities

• Install, terminate, and test Cat5e/Cat6 network cabling following industry standards.
• Perform cable routing, dressing, labeling, and documentation.
• Assist with installation of racks, patch panels, faceplates, and related hardware.
• Troubleshoot connectivity issues related to cabling infrastructure.
• Follow safety protocols and maintain a clean work environment on job sites.
• Provide hands-on technical support for desktops, laptops, printers, mobile devices, and peripherals.
• Perform troubleshooting for hardware, software, and network connectivity issues.
• Assist with workstation setup, imaging, upgrades, and deployments.
• Support user account setup, password resets, and basic application support.
• Document work performed in ticketing systems and elevate issues as needed.
• Provide excellent customer service to end users, both onsite and remotely.

Work Environment

Combination of office, industrial, and customer site settings. Role may require travel between sites and flexible hours based on project needs.

#EES25

Requirements

Qualifications

• 1+ years of experience in cabling, IT support, or a related technical role.
• Basic understanding of network cabling standards (TIA/EIA).
• Familiarity with Windows OS, basic networking, and common IT troubleshooting steps.
• Ability to use cabling and hand tools (punch-down tools, testers, drills, etc.).
• Strong communication and customer service skills.
• Ability to lift up to 50 lbs and work in various environments.
• Valid driver’s license may be required depending on job site needs.

Preferred Skills

• Experience with ticketing systems
• Basic understanding of switches, access points, and network equipment.
• Certifications such as CompTIA A+, Network+, or entry-level cabling certificates.

Required Tools

• 8ft AND 12ft A-Frame ladders
• RJ 45 Crimp tool
• Smart phone
• Flashlight – not the one on the phone
• Fish Tape / Glow Rods
• Cordless drill
• Ethernet cable tester that displays output of all 8 pins simultaneous
• Cable toner