Cable Technician

Socket.dev; Lafayette (LA); On-site; USD 35,000 - 55,000; Full time

Job summary

Socket.dev in Lafayette, LA is seeking a Cable Technician I to install, terminate, and test Cat5e/Cat6 cabling, support end users, and keep networks reliable across client sites. You will run cables, label, document, and assist with racks, patch panels, and hardware.

The role requires 1+ year in cabling or IT support, basic networking, Windows familiarity, and a customer-service mindset. Expect hands-on work, on-site travel, lifting up to 50 lbs, and a collaborative team in a fast-paced

Qualifications

• 1+ years of experience in cabling, IT support, or related technical role.
• Basic understanding of TIA/EIA cabling standards.
• Familiarity with Windows OS and basic networking.
• Ability to use cabling and hand tools.
• Strong communication and customer service skills.
• Ability to lift up to 50 lbs and work in various environments.
• Valid driver’s license may be required depending on job site needs.

Responsibilities

• Install, terminate, and test Cat5e/Cat6 cabling.
• Perform cable routing, dressing, labeling, and documentation.
• Assist with installation of racks, patch panels, faceplates, and related hardware.
• Troubleshoot connectivity issues related to cabling infrastructure.
• Follow safety protocols and maintain a clean work environment on job sites.
• Provide hands-on technical support for desktops, laptops, printers, mobile devices, and peripherals.
• Perform troubleshooting for hardware, software, and network connectivity issues.
• Assist with workstation setup, imaging, upgrades, and deployments.
• Support user account setup, password resets, and basic application support.
• Document work performed in ticketing systems and elevate issues as needed.
• Provide excellent customer service to end users, both onsite and remotely.

Skills

Cabling

IT support

Windows OS

Networking basics

Customer service

Physical ability

Tools

RJ-45 Crimp tool

Ethernet cable tester

Punch-down tools

Cordless drill

Cable toner

Job description

Position Summary

The Cable Technician I is responsible for performing basic low-voltage cabling work and providing on-site technical support for end users. This role supports daily IT operations, including troubleshooting workstation issues, installing and maintaining cabling infrastructure, and ensuring reliable connectivity at customer or internal locations. The ideal candidate is detail-oriented, customer-focused, and comfortable working in a fast-paced environment.

Responsibilities

• - Install, terminate, and test Cat5e/Cat6 network cabling following industry standards.
• - Perform cable routing, dressing, labeling, and documentation.
• - Assist with installation of racks, patch panels, faceplates, and related hardware.
• - Troubleshoot connectivity issues related to cabling infrastructure.
• - Follow safety protocols and maintain a clean work environment on job sites.
• - Provide hands-on technical support for desktops, laptops, printers, mobile devices, and peripherals.
• - Perform troubleshooting for hardware, software, and network connectivity issues.
• - Assist with workstation setup, imaging, upgrades, and deployments.
• - Support user account setup, password resets, and basic application support.
• - Document work performed in ticketing systems and elevate issues as needed.
• - Provide excellent customer service to end users, both onsite and remotely.

Work Environment

Combination of office, industrial, and customer site settings. Role may require travel between sites and flexible hours based on project needs.

Requirements

Qualifications

• - 1+ years of experience in cabling, IT support, or a related technical role.
• - Basic understanding of network cabling standards (TIA/EIA).
• - Familiarity with Windows OS, basic networking, and common IT troubleshooting steps.
• - Ability to use cabling and hand tools (punch-down tools, testers, drills, etc.).
• - Strong communication and customer service skills.
• - Ability to lift up to 50 lbs and work in various environments.
• - Valid driver’s license may be required depending on job site needs.

Preferred Skills

• - Experience with ticketing systems
• - Basic understanding of switches, access points, and network equipment.
• - Certifications such as CompTIA A+, Network+, or entry-level cabling certificates.

Required tools

• 8-10ft ladder
• RJ 45 Crimp tool
• Smart phone
• Flashlight – not the one on the phone
• Fish Tape / Glow Rods
• Cordless drill
• Ethernet cable tester that displays output of all 8 pins simultaneous
• Cable toner