Overview
We are seeking a dependable Cable Systems Support Technician to support telecommunications operations and low-voltage infrastructure at the Hampton VA Medical Center in Hampton, Virginia. This full-time contractual role involves installing, repairing, testing, troubleshooting, and maintaining copper and fiber cabling systems, supporting day-to‑day service requests, MAC activities, and infrastructure projects within a federal healthcare setting. The ideal candidate is experienced in structured cabling standards, documents work clearly, and can troubleshoot physical‑layer issues with minimal supervision.
Job Title
Cable Systems Support Technician
Overview
We are seeking a dependable Cable Systems Support Technician to support telecommunications operations and low-voltage infrastructure at the Hampton VA Medical Center in Hampton, Virginia. This full-time contractual role involves installing, repairing, testing, troubleshooting, and maintaining copper and fiber cabling systems, supporting day-to‑day service requests, MAC activities, and infrastructure projects within a federal healthcare setting. The ideal candidate is experienced in structured cabling standards, documents work clearly, and can troubleshoot physical‑layer issues with minimal supervision.
Education Requirements
There are no education requirements for this role.
Certification Requirements
There are no certification requirements for this role.
Clearance Requirements
Public Trust clearance is required for this position.
Work Arrangement
On‑Site at Hampton VA Medical Center in Hampton, VA.
Responsibilities
- Install, terminate, label, test, certify, troubleshoot, and repair copper structured cabling, including Category 5e/6/6A systems and associated patch panels, jacks, patch cords, and pathways.
- Support optical fiber installation, patching, basic fault isolation, cleaning/inspection, and coordination of fiber testing or repair activities.
- Perform first‑and second‑level field support for inside cable plant, Main Distribution Frames (MDFs), telecommunications rooms (TRs), cross‑connects, customer‑premises equipment, and related Layer 1 infrastructure.
- Support telecommunications Moves, Adds, and Changes (MAC), workstation relocations, equipment moves, and restoration of voice/data connectivity.
- Assist with site surveys, cable pathway evaluation, material identification, implementation planning, and project closeout documentation.
- Perform cable dressing, rack/ladder‑rack support, labeling, grounding/bonding support, firestopping, and housekeeping in accordance with site requirements and industry best practices.
- Use copper/fiber test equipment to validate continuity, wiremap, performance, and end‑to‑end connectivity; document results and escalates faults requiring engineering or vendor support.
- Support project teams during infrastructure upgrades, equipment replacement, network cutovers, physical security deployments, and other low‑voltage modernization work.
- Maintain accurate service‑ticket notes, test records, as‑builts, labeling records, inventory information, and work completion documentation.
- Perform work according to ANSI/TIA standards, BICSI practices, NEC requirements, safety rules, infection‑control/site procedures, and Federal facility access requirements.
Required Qualifications
- Two or more years of hands‑on structured cabling, telecommunications, or low‑voltage field experience; candidates with one year of experience plus relevant BICSI training/certification may also be considered.
- Working knowledge of copper termination, testing, labeling, patching, cable pathways, racks/cabinets, and telecommunications‑room practices.
- Familiarity with ANSI/TIA-568 and related standards; ability to follow drawings, floor plans, cable schedules, and work orders.
- Ability to use common field tools and test equipment and troubleshoot Layer 1 connectivity problems methodically.
- Ability to work independently in an occupied healthcare environment while coordinating professionally with customers, project managers, technicians, vendors, and facility staff.
- High School Diploma or equivalent.
- Ability to satisfy customer onboarding, background suitability, badging, safety, and site‑access requirements.
Desired Skills
- BICSI Installer 1, Installer 2 Copper, Installer 2 Optical Fiber, BICSI Technician, or equivalent industry training.
- Manufacturer training in structured cabling, fiber optics, or test/certification platforms (e.g., Fluke Networks).
- OSHA 10 or other construction/low‑voltage safety training.
- Prior experience supporting federal, VA, healthcare, campus, or other mission‑critical occupied facilities.
- Experience supporting IP cameras, access‑control devices, wireless access points, or other network‑connected low‑voltage endpoints.
Pay Range
Pay range: $20.00–$27.00 per hour. This pay range is based on qualifications and experience, and assumes all role requirements are met.
Why Apply
Join our team and utilize your skills to support critical telecommunications infrastructure at a respected federal healthcare facility. This role offers stability, opportunity for professional growth, and the chance to make a meaningful impact on healthcare operations. If you're experienced in structured cabling and enjoy working in dynamic environments, we want to hear from you. Take the next step in your career today!