Cable Maintenance Technician - Growth & Training

MaxxSouth Broadband; Philadelphia (MS); On-site; USD 42,000 - 66,000; Full time

Job summary

MaxxSouth Broadband is seeking a Maintenance Technician to ensure reliable cable plant performance and high-quality customer service. You will troubleshoot, repair, and install components from subscriber drops to trunk lines while maintaining system integrity and compliance with standards.

The role requires hands-on electrical and fiber testing, strong communication with customers, and physical ability to lift up to 75 lbs.

Qualifications

• High School Diploma or GED is required.
• Minimum 2 years of cable technical experience.
• Formal electronics training or certifications (NCTI, SCTE) preferred.
• Working knowledge of Windows operating systems.
• Familiarity with residential Cable TV, Internet, and Phone services.
• Ability to lift up to 75 lbs and perform physically demanding tasks.

Responsibilities

• Troubleshoot and repair cable television services.
• Diagnose and fix feeder cables using meters and test equipment.
• Identify and repair fiber and node issues using OTDRs and power meters.
• Interface with customers professionally to explain services and resolve issues.
• Install and service Digital TV, HD, and HSD cable modems.
• Detect and repair signal leakage and decimation.
• Perform cable splicing and interpret RF design/system prints.
• Complete daily service and installation tasks, including documentation.
• Safely operate equipment such as extension ladders and bucket trucks.

Skills

Cable tech experience

Windows OS knowledge

Residential Cable TV/Internet/Phone

Customer interfacing

Education

High School Diploma or GED

Formal electronics training or certifications (NCTI, SCTE)

Tools

Volt Ohm Meters

Signal level meters (QAM & analog)

TDRs

Return system test equipment

OTDRs

Power meters

Job description

MaxxSouth Broadband is seeking a Maintenance Technician to ensure reliable cable plant performance and high-quality customer service. You will troubleshoot, repair, and install components from subscriber drops to trunk lines while maintaining system integrity and compliance with standards.

The role requires hands-on electrical and fiber testing, strong communication with customers, and physical ability to lift up to 75 lbs.