Turn this role into an interview — a resume and cover letter built around what this employer wants.
Carter Lumber seeks a Cabinet Installer/Service Technician to perform warranty cabinet repairs and deliver excellent customer service. Knowledge of cabinets and installation is essential, with a strong commitment to meeting customer expectations.
The role requires following directions, solving problems, and maintaining safety on job sites. Training and certification in the repair area are expected to ensure top-quality service for customers.
A Carter LumberCabinet Installer/Service Technician will perform various repairs for cabinets under warranty. Knowledge of cabinets including installation will be vital in this position’s success as well as a strong commitment to customer service. A strong belief in the mission and goals of the company are necessary to this position.
Repairs
Analyzes jobsite prior to beginning a job to ensure that quality repairs can be done. Repairs assigned warranty products using the appropriate tools. Conducts cabinets performance tests. Create and supports a safe work environment on the job site to protect the interest of the company at all times.
Customer Service
Ensures that customers are treated with the utmost respect and given the highest quality of workmanship. This is accomplished through timely completion of the job, attention to detail, following the company’s code of conduct and the ability to react to problems and complaints in a patient and understanding manner.
Knowledge & Training
Responsible for acquiring the training needed to repair the product safely and efficiently. Responsible for becoming certified in the product/area that is being repaired to ensure that we are providing the best service to our customers.