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Carter Lumber is seeking a Repairs and Customer Service professional in New Jersey to join our field teams. The role emphasizes site analysis, warranty repairs, and ensuring high workmanship quality with safety on the job site.
The position requires knowledge of building materials, math, problem solving, and strong communication. Full-time benefits include health, dental, life insurance, 401(k), and paid time off.
Analyzes jobsite prior to beginning a job to ensure that quality repairs can be done. Repairs assigned warranty products using the appropriate tools. Conducts cabinets performance tests. Create and supports a safe work environment on the job site to protect the interest of the company at all times.
Ensures that customers are treated with the utmost respect and given the highest quality of workmanship. This is accomplished through timely completion of the job, attention to detail, following the company’s code of conduct and the ability to react to problems and complaints in a patient and understanding manner.
Responsible for acquiring the training needed to repair the product safely and efficiently. Responsible for becoming certified in the product/area that is being repaired to ensure that we are providing the best service to our customers.