Cabin Services Supervisor

WFS; United States; On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

DailyPay

Awardco recognition

Medical options

Travel discounts

Pet insurance

Discount shopping

Wellness programs

401k program

Internal mobility

Job summary

Worldwide Flight Services, Inc. is seeking a Cabin Services Supervisor to oversee aircraft cabin cleaning operations and lead a team of agents. You will ensure high cleanliness standards, safety compliance, and timely turnarounds in a dynamic environment.

The role requires strong leadership, clear communication, and the ability to manage tasks across shifts, including nights and weekends. Prior aviation cleaning experience is preferred.

Qualifications

• High school diploma or equivalent required.
• Strong leadership and communication skills essential.
• Ability to manage a team in a fast-paced environment.
• Fluent reading, writing and speaking English.
• Willing to work nights, weekends and holidays.
• Valid driver’s license may be required.

Responsibilities

• Supervise cabin service agents to ensure timely, thorough cleaning.
• Assign tasks and ensure schedules meet airline guidelines.
• Ensure safety and sanitation protocols are followed.
• Inspect cabins for cleanliness and hazards.
• Maintain cleaning supplies inventory and reorder as needed.
• Coordinate with ground ops and flight crew for turnarounds.
• Train new staff and onboard to procedures and safety guidelines.
• Maintain records of cleaning activities and incidents.

Skills

Leadership

Communication

Organizational skills

Team management

Attention to detail

English fluency

Education

High school diploma or equivalent

Tools

Cleaning equipment knowledge

Job description

Company: Worldwide Flight Services, Inc.

Compensation: 23.00

About WFS

Join our Worldwide Flight Services and Oxford family and contribute to the timely delivery of cargo shipments, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations, 27 countries, and on 5 continents. Are you ready to take off on your next career with us?

Job Summary

The Cabin Services Supervisor is responsible for overseeing the cabin cleaning operations, ensuring that aircraft are cleaned thoroughly and efficiently in accordance with airline standards and safety regulations. This role supervises a team of cleaning agents, assigns tasks, and ensures all work is completed to the highest standard. The supervisor also ensures compliance with safety protocols, manages the inventory of cleaning supplies, and coordinates with other departments to ensure timely turnarounds.

Responsibilities

• Supervise and lead a team of cabin service agents to ensure the timely and thorough cleaning of aircraft.
• Assign tasks and ensure that cleaning standards and schedules are met according to airline guidelines.
• Monitor and ensure compliance with safety and sanitation protocols, including handling cleaning supplies safely.
• Inspect the cleaned cabins to ensure all areas meet cleanliness standards and are free of hazards.
• Maintain inventory of cleaning supplies and order new materials as needed.
• Coordinate with ground operations and flight crew to ensure timely turnarounds.
• Train and onboard new staff members, ensuring they understand cleaning procedures and safety guidelines.
• Maintain records of cleaning activities and report any incidents or issues to management.
• Previous experience in aircraft cabin cleaning or ground services.
• High school diploma or equivalent required.
• Strong leadership, communication, and organizational skills.
• Ability to manage a team and ensure high performance in a fast-paced environment.
• Attention to detail and ability to ensure high cleanliness standards.
• Ability to read, write, speak, and understand English fluently.
• Ability to work various shifts, including nights, weekends, and holidays.
• Adhere to safety, security, and operational protocols.
• A valid driver’s license may be required.

Preferred Skills

• Prior Supervisory experience in a fast-paced environment.
• Knowledge of aircraft cleaning protocols and safety standards.
• Strong problem-solving and time-management skills.
• Excellent communication and interpersonal abilities.
• Familiarity with cleaning equipment and safety tools used in aircraft cleaning.
• Additional certifications in safety or ground services.

Physical Requirements/Working Conditions

• Ability to lift up to 50 lbs consistently.
• Capable of standing, bending, kneeling, and crouching for extended periods.
• Ability to work in confined spaces and on different levels of aircraft.
• Comfortable working in varied weather conditions (indoor and outdoor).
• Ability to perform physically demanding tasks, including lifting, stretching, and reaching.
• Ability to work in a high-noise environment with hearing protection.
• Must wear personal protective equipment (PPE) as required for safety.
• Want your pay in advance? Access your pay when you need it through DailyPay app!
• Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
• Need quality medical care? Multiple options for both full and part-time employees!
• Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
• Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
• Want to invest in your future? 401k program offered!
• Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.