The Claims Specialist manages, within company best practices, lower-level, non-complex, and non-problematic workers’ compensation claims within delegated limited authority to achieve the best possible outcome, under the direct supervision of a senior claims professional. This role supports the goals of the claims department and of CorVel.
This is a remote position.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES:
- Receives claims, confirms policy coverage, and acknowledges the claim.
- Determines validity and compensability of the claim.
- Establishes reserves and authorizes payments within reserving authority limits.
- Manages non-complex and non-problematic medical-only claims and minor lost-time workers’ compensation claims under close supervision.
- Communicates claim status with the customer, claimant, and client.
- Adheres to client and carrier guidelines and participates in claims review as needed.
- Assists other claims professionals with more complex or problematic claims as necessary.
- Requires regular and consistent attendance.
- Complies with all safety rules and regulations during working hours in conjunction with the Injury and Illness Prevention Program (“IIPP”).
- Performs additional projects and duties as assigned.
KNOWLEDGE & SKILLS:
- Excellent written and verbal communication skills.
- Ability to learn rapidly to develop knowledge and understanding of claims practice.
- Ability to identify, analyze, and solve problems.
- Computer proficiency and technical aptitude with the ability to utilize MS Office, including Excel spreadsheets.
- Strong interpersonal, time management, and organizational skills.
- Ability to meet or exceed performance competencies.
- Ability to work both independently and within a team environment.
EDUCATION & EXPERIENCE:
- Bachelor's degree or a combination of education and related experience.
- Minimum of 1 year of industry experience and claims management preferred.
- State Certification as an Experienced Examiner.