C&Y IST Admin Assistant — Scheduling & Intake

Helen Ross McNabb Center; Knoxville (TN); On-site; USD 19,138 - 27,258; Full time

Job summary

Helen Ross McNabb Center in Knox County, Tennessee seeks an Administrative Assistant for the Knox C&Y IST team. You will manage daily calls, messages, and scheduling for clinicians, staff, and intake appointments.

This role requires on-site, 40-hour weeks, timely communication (within 24 hours), and accuracy in EMR data entry. Familiarity with Microsoft Office and patient records is essential.

Qualifications

• High school diploma or equivalent with reception, administrative, and scheduling experience.
• Previous experience in an office/clinic setting.
• CPR/HEALTH & Wellness certifications as applicable.

Responsibilities

• Schedule management: maintain schedules for clinicians and intake appointments and input data in EMR.
• Communications: manage all calls, messages, and triage as needed; respond within 24 hours.
• General responsibilities: administrative duties with a high level of accuracy.

Skills

Microsoft Office

EMR

Phone systems

Attention to detail

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office

EMR

Job description

Helen Ross McNabb Center in Knox County, Tennessee seeks an Administrative Assistant for the Knox C&Y IST team. You will manage daily calls, messages, and scheduling for clinicians, staff, and intake appointments.

This role requires on-site, 40-hour weeks, timely communication (within 24 hours), and accuracy in EMR data entry. Familiarity with Microsoft Office and patient records is essential.