C-Store Team Member

Refuel Operating Company, LLC; Holly Springs (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a leading convenience store chain as a C-Store Team Member. This role involves providing excellent customer service, maintaining store cleanliness, and working in a fast-paced environment. Full-time and part-time positions are available, with various benefits including daily pay and health insurance for full-time employees.

Benefits

Daily Pay

Employee Assistance Program

401(k) Retirement

Life Insurance

Short-Term Disability Insurance

Referral program

Medical & Prescription Drug Insurance

Dental/Vision Insurance

PTO

Qualifications

• Must communicate effectively in English, both spoken and written.
• Must be in good physical condition and able to stand for entire shift.

Responsibilities

• Provide friendly greetings to customers in person or on the phone.
• Maintain cleanliness and readiness of the store environment.
• Check for out-of-date merchandise regularly.

Skills

Customer Service

Communication

Multitasking

Dependability

Job description

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Reports to: Store Manager

Type of Position: Full time or part time

Refuel is one of the fastest growing convenience store chains in the US – growing ~300% in the past 24 months through 17 acquisitions and new store builds. The company owns & operates over 220 stores in the southeast with a team of approximately 3,000 members.

Benefits

• Daily Pay
• Employee Assistance Program
• Refuel Rewards (15c off gas, free drinks, hot food discounts, and more!)
• 401(k) Retirement
• Life Insurance
• Short-Term Disability Insurance
• Referral program

Additional Benefits for Full-Time Employees

• Medical & Prescription Drug Insurance (BCBS Myhealth Toolkit App)
• MD Live (telemedicine)
• Health and Fitness programs
• Dental/Vision Insurance
• Cancer & Accident Insurance
• PTO

Essential Job Duties & Responsibilities

• Provide friendly greetings to customers in person or on the phone.
• Build rapport with customers and use their names.
• Make customers feel valued and important.
• Provide fast, efficient service.
• Suggest additional products when appropriate.
• Maintain a friendly, enthusiastic demeanor with smiles.
• Be respectful and polite.
• Demonstrate a sense of urgency and efficiency.
• Be honest and dependable.
• Willing to learn and adapt.
• Be punctual and reliable, reporting to work on time.
• Communicate effectively with team members and customers.
• Work independently and as part of a team.
• Stay busy and productive between customer interactions.
• Be flexible and willing to assist others.
• Successfully multitask and complete various duties.
• Thank customers and invite them to return.
• Complete RTO training as required.
• Maintain cleanliness and readiness of the store environment, including restrooms, parking lot, trash, fuel islands, floors, and merchandise shelves.
• Check for out-of-date merchandise regularly.

Working Environment & Physical Requirements

• Must be in good physical condition and able to stand for entire shift.
• Work in cooler environments at 35°F for up to 30 minutes.
• Lift up to 50 lbs.
• Have good visual acuity for ID checks and cash handling.
• Tolerate gas fumes and cleaning products.
• Climb ladders for cleaning tasks.
• React to emergencies, such as fires, with appropriate safety measures.
• Perform basic math skills at an eighth-grade level.
• Communicate effectively in English, both spoken and written.

Note: This is an at-will employment position. The listed duties and requirements are not exhaustive and may change as needed.