C-Store Team Lead & Ops Manager

Refuel Operating Company, LLC; Biscoe (NC); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Daily Pay

Gas discount

Free drinks & food discounts

401K

Referral bonuses

Job summary

Refuel Operating Company, LLC is seeking a C-Store Assistant Manager to support the Store Manager in daily operations, drive profitability, and ensure customer satisfaction. The role involves hiring, training, and developing team members while maintaining a clean, stocked, and customer-ready store.

The ideal candidate will be experienced in retail or food service with strong customer service and communication skills, and a reliable, team-oriented work approach.

Qualifications

• Strong customer service and communication skills.
• Reliable, punctual, and able to work both independently and as part of a team.
• Organized and efficient with the ability to multitask in a fast-paced environment.
• Honest, dependable, and willing to learn new tasks and take initiative.

Responsibilities

• Work five days per week, including some weekends when the Store Manager is off.
• If the store is short-staffed or not meeting performance, inspection, or customer service standards, the Assistant Manager may be required to work up to six days per week.
• Works assigned shifts, including at least two nights per week.
• Support daily store operations and complete assigned tasks in line with company policies and area manager direction.
• Ensure compliance with all city, county, and state beverage laws.
• Deliver prompt, courteous service to every customer.
• Lead and assist staff in maintaining cleanliness and organization to achieve store inspection scores of 90% or higher.
• Complete required training and maintain customer-ready standards, including clean restrooms, parking lot, fuel islands, counters, and stocked merchandise.
• Ensure accurate cash handling, register balancing, and timely bank deposits.
• Recruit, hire, train, and develop team members.
• Oversee daily workflow and ensure store coverage.
• Conduct performance evaluations and handle discipline in accordance with company policy.

Skills

Customer service

Communication

Punctuality

Teamwork

Multitasking

Initiative

Education

High school diploma or equivalent

Basic math skills (eighth-grade level)

Job description

Refuel Operating Company, LLC is seeking a C-Store Assistant Manager to support the Store Manager in daily operations, drive profitability, and ensure customer satisfaction. The role involves hiring, training, and developing team members while maintaining a clean, stocked, and customer-ready store.

The ideal candidate will be experienced in retail or food service with strong customer service and communication skills, and a reliable, team-oriented work approach.