C-Store Retail Operations Lead: Drive In-Store Excellence

Mars; Chicago (IL); On-site; USD 108,000 - 149,000; Full time

Job summary

Mars, Incorporated and its Affiliates is seeking a Manager, Retail Operations – C-Store to lead the Retail C-Store channel operations, translate customer strategies into in-store actions, and partner with field teams to drive excellence.

The role requires strong communication, retail background, program and project management, and data analytics to inform decisions and measure performance across the C-Store network.

Qualifications

• Excellent Operations and process leadership.
• Understanding of the work of Retail.
• Enterprise acumen.
• Written and verbal communication skills.
• Tools, technology and data understanding.
• Priority setting and problem solving.
• Directing the work of others.

Responsibilities

• Channel Operations Leadership
• Retail Director - C-Store - Main Support/Chief of Staff
• Managing, directing and collaborating with the Operations Support Specialist, C-Store
• Channel-Customer partnership and collaborative annual planning
• Cross functional and vendor partnership
• All aspects of C-Store cycle readiness
• Annual Perfect Store and playbook development
• Ownership of the Retail MSA Relationship
• Ownership of the annual PRP Program Management
• Delivery of the annual MSA GSV budget/support process
• Broker (R2) point of contact (Communication/Direction)

Skills

Operations leadership

Retail knowledge

Enterprise acumen

Communication skills

Data analytics

Problem solving

Team leadership

Job description

Mars, Incorporated and its Affiliates is seeking a Manager, Retail Operations – C-Store to lead the Retail C-Store channel operations, translate customer strategies into in-store actions, and partner with field teams to drive excellence.

The role requires strong communication, retail background, program and project management, and data analytics to inform decisions and measure performance across the C-Store network.