C-Store Manager

Workstream; Rockingham (NC); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading convenience store chain is seeking a C-Store Manager to oversee daily store operations, manage staff, and ensure customer satisfaction. This role involves supervising employees, managing inventory, and ensuring compliance with company policies. If you are a motivated leader who can drive store success, we want to hear from you!

Qualifications

• Ability to train and motivate team members.
• Physical ability to perform all store duties regularly.
• Experience with store operations and management.

Responsibilities

• Responsible for day-to-day operations, including scheduling and training staff.
• Ensure store profits and manage controllable expenses.
• Implement and enforce daily operating procedures.

Skills

Customer Service

Team Leadership

Inventory Management

Problem Solving

Job description

Job Overview:

C-Store Manager

The C- Store Manager is responsible for day-to-day store operations, including scheduling, training, and supervising employees and assistant manager(s).

The C-Store Manager is responsible for the store profits, and all controllable expenses including labor, inventory levels, and cash and inventory shortages.

• Assist in the recruiting of, recommend for hire, and train, positive individuals to become members of the team, ensuring excellent customer service.

• Motivate, encourage, and challenge store C-Store Team Members.

• Promote and resolve customer complaints, in a timely and professional manner.

• Implement and enforce established daily operating procedures to ensure store is clean, adequately stocked, organized, and well kept.

• Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed in a safe manner.

• Supervise and discipline all store employees according to company policy.

• Monitor daily retail gasoline competitors and sending the prices to the corporate office in a timely manner as established by management.

• Complete daily paperwork and computer entry in a timely manner as established by management.

• Monitor cash over/short, inventory shrinkage, and drive offs daily.

• Conduct Store meetings as needed with employees. (A minimum of one monthly)

• Have the physical ability to perform all duties of a store C-Store Team Member regularly.

• Understand all information in the daily reporting of store operations.

• Follow and enforce all Company Policies and Established Procedures in the store Operations

• Implement Monthly promotions, ensure all POS advertising/signage is properly posted at the proper time.

• Communicate any problems with merchandise pricing to the Price Book Administrator.

• Implement and enforce all merchandising and vendor policies and procedures.

• Enforce all Safety and Security Issues and report all unsafe conditions.

• Report and process all employee and/ or customer incidents or accidents following company procedure.

#WSSNC

At Refuel, we want to change your view of what to expect from a convenience store. We are investing in technology and building innovative stores to be the brand you trust – for everything you need.