C-Store Manager

Workstream; Latta (SC); On-site; USD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic C-Store Manager to lead store operations and ensure customer satisfaction. In this role, you will be responsible for managing daily operations, training staff, and maintaining high standards of service and store presentation. Your leadership will motivate the team to deliver exceptional service while driving store profitability. Join a forward-thinking company that is revolutionizing the convenience store experience through innovative technology and a commitment to excellence. If you are passionate about retail management and customer service, this opportunity is perfect for you.

Qualifications

• Experience in retail management or supervisory roles is essential.
• Strong understanding of inventory control and customer service.

Responsibilities

• Oversee daily store operations and manage staff effectively.
• Ensure customer satisfaction by addressing complaints promptly.
• Maintain store cleanliness and organization while monitoring inventory.

Skills

Customer Service

Team Leadership

Operational Management

Inventory Management

Problem Solving

Education

High School Diploma

Associate's Degree in Business Management

Job description

Job Overview:

C-Store Manager

The C-Store Manager is responsible for day-to-day store operations, including scheduling, training, and supervising employees and assistant manager(s).

The C-Store Manager is responsible for the store profits, and all controllable expenses including labor, inventory levels, and cash and inventory shortages.

1. Assist in the recruiting of, recommend for hire, and train, positive individuals to become members of the team, ensuring excellent customer service.
2. Motivate, encourage, and challenge store C-Store Team Members.
3. Promote and resolve customer complaints, in a timely and professional manner.
4. Implement and enforce established daily operating procedures to ensure store is clean, adequately stocked, organized, and well kept.
5. Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed in a safe manner.
6. Supervise and discipline all store employees according to company policy.
7. Monitor daily retail gasoline competitors and send the prices to the corporate office in a timely manner as established by management.
8. Complete daily paperwork and computer entry in a timely manner as established by management.
9. Monitor cash over/short, inventory shrinkage, and drive offs daily.
10. Conduct store meetings as needed with employees (a minimum of one monthly).
11. Have the physical ability to perform all duties of a store C-Store Team Member regularly.
12. Understand all information in the daily reporting of store operations.
13. Follow and enforce all Company Policies and Established Procedures in the store operations.
14. Implement monthly promotions, ensuring all POS advertising/signage is properly posted at the proper time.
15. Communicate any problems with merchandise pricing to the Price Book Administrator.
16. Implement and enforce all merchandising and vendor policies and procedures.
17. Enforce all safety and security issues and report all unsafe conditions.
18. Report and process all employee and/or customer incidents or accidents following company procedure.

At Refuel, we want to change your view of what to expect from a convenience store. We are investing in technology and building innovative stores to be the brand you trust – for everything you need.