BWH Unit Secretary FT

Bournewood Health Systems; Brookline (MA); On-site; USD 22,000 - 33,000; Full time

Job summary

Bournewood Health Systems in Brookline, MA seeks a Unit Clerk to perform unit clerical and supportive tasks, including greeting patients, coordinating information, and assisting with multidisciplinary planning. You will manage records, prepare charts, and support smooth daily operations on the unit.

The role requires strong organizational and communication skills, attention to patient confidentiality, and proficiency in typing, filing, scanning, and general clerical duties to support nursing

Qualifications

• High School education or GED required.
• Related clerical or medical records experience preferred.
• Strong communication and confidentiality handling in a hospital setting.

Responsibilities

• Greet patients, visitors and staff on the unit and provide information as needed.
• Organize and coordinate flow of information, records and reports.
• Maintain patient records, prepare charts for transfer or discharge, and ensure confidentiality.

Skills

Strong interpersonal skills

Organizational skills

Clerical skills

Education

High School Education or GED

Job description

POSITION SUMMARYPerforms unit clerical and supportive tasks which assist Unit Programming, patients, and unit management.ESSENTIAL JOB FUNCTIONSNote: The essential duties and primary accountabilities below are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties.Organizes and coordinates the flow of information, records, and reports consistent with hospital and unit policy.Greets patients, visitors, and personnel arriving on unit and providing them with information appropriate to individual requests.Maintains and facilitates communication consisting of:Knowing patient location which includes communicating with Admissions Office as necessaryDistributing written correspondence, lab tests, patient diet information, etc., to appropriate departments.Communicating clearly in emergency and stat situations.Maintaining bulletin board and patient discharge board on unitAnswering phones, recording, and distributing all messages.Facilitating the Multidisciplinary Treatment Planning session by providing Treatment Plan Forms.Ensuring all medical records have appropriate supply of each stationary type:Initiating, assembling, and maintaining patient records.Preparing patient record for transfer.Preparing discharged patient charts and bringing them to Medical Records.Safeguarding and protecting patient confidentiality of Medical Record.Daily review of medical records to ensure the appropriate order of the chart is maintainedParticipating in audits of medical records as requestedScanning all necessary documents in patient electronic health recordParticipates in Unit Maintenance Activities as evidenced by:Interacting with patients and as appropriate according to nursing instructionMeeting routinely with Nurse Manager of unit to address and monitor daily routine for accountability and follow through.Maintaining appropriate inventory of supplies on unit.Acting in a professional mannerDemonstrating responsibility through attendance, punctuality, and proper use of earned time.Participating in own performance evaluation.Typing, filing, scanning, and performing other clerical duties.Any other duties, as requested by SupervisorKNOWLEDGE, SKILLS & ABILITIESEducation, Licensure or Certification:High School Education or G.E.DWork Experience or Related Experience:Related experience preferredSpecialized Knowledge, Skills & Abilities:Strong Interpersonal, organizational, and clerical skillsWORK ENVIRONMENT, CONDITIONS AND DEMANSMust be able to sit for up to 6 hours.Must be able to climb stairs.Must be able to walk between buildings.Must be able to see and speak clearly.Carry up to 25 pounds for short distancesPHYSICAL REQUIREMENTS AND DEMANDSNOTE: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described below:Hands:Example: Ability to use telephones extensively; ability to relay clear written messages; ability to use computer keyboard and calculator extensively.Vision:Example: Ability to effectively read, write and process information; ability to input/retrieve information to/from computer and files.Hearing:Example: Ability to converse with others to give, take and process information in English; extensive us of telephone. Ability to hear alarms and pages.Other:Example: Ability to converse in English with others to give, take and process information; extensive use of telephone.CORE COMPETENCIES1. Customer Service:Ability to provide excellent service to internal and external customers2. Communication:Ability to effectively listen, process received information, and express ideas both orally and in writing in English.3. Initiative:Ability to initiate actions, take personal responsibility, suggest improvements, and solve problems within scope of job without being asked.4. Policy and Procedure Compliance:Ability to understand and comply with government, regulatory, and company rules.5. Information Management:Ability to record, report, and maintain confidentiality of information and respond to requests for information.6. Productivity:Ability to get assigned work done in an acceptable manner, in the time allotted, with minimal prompting or reminders.