Bussperson /Food Runner, Estuary - Conrad Washington DC

Hilton; Washington (District of Columbia); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a stunning hotel in the heart of DC as a Food Runner! This role offers the chance to deliver exceptional guest experiences in a stylish and sophisticated environment. You'll assist in providing top-notch dining service, ensuring tables are perfectly set, and maintaining a clean and organized space. With a strong emphasis on teamwork and adaptability, this position is perfect for those looking to thrive in the hospitality industry. Enjoy a range of benefits and be part of a leading global hospitality company dedicated to exceptional service and employee wellbeing.

Benefits

Medical Insurance Coverage

DailyPay

Best-in-Class Paid Time Off (PTO)

Go Hilton travel discount program

Matching 401(k)

Employee stock purchase program (ESPP)

Debt-free education

Career growth and development

Recognition and rewards programs

Qualifications

• Demonstrated ability to provide exceptional guest service.
• Strong teamwork skills and ability to adapt to changing environments.

Responsibilities

• Assist food servers with table service and transport meals.
• Set and prepare dining tables to the highest standards.
• Maintain cleanliness of food stations and tableware.

Skills

Customer Service

Teamwork

Adaptability

Dependability

Job description

Stay inspired by joining the stunning Conrad hotel located in the heart of urban DC as a Food Runner!

This stylish and sophisticated Forbes 4-Star hotel has brought a new standard of luxury to DC with 360 rooms, 32,000 square feet of banquet space, and 5 food and beverage outlets. This includes a signature restaurant, rooftop bar, lobby bar, club lounge, and in-room dining.

Classification: Full-Time

Shift: Various – must be available to weekdays, weekends, and holidays.

Pay Rate: The pay rate for this role is $29 per hour and is based on applicable and specialized experience and location.

Medical Insurance Coverage Available: for you and your family

Union Position: This position is part of the Local 25 Union which requires complete open availability. We are not able to accommodate schedule restrictions and full-time hours are not guaranteed. Hours and schedule are based on seniority and business needs and may be minimal at times until seniority is established. You must be comfortable with a schedule and hours that may vary from week to week.

Want to learn more? Hotel Website (https://conradwashingtondc), Facebook (https://www.facebook.com/conradwashingtondc/), Instagram

What will I be doing?

As a Food Runner, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's ongoing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

1. Assist food server(s) with table service, including, but not limited to, serving beverages, and breads, transporting meals, etc.
2. Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc.
3. Ensure tableware is in good working condition and report any defects for repair.
4. Stock, maintain, and clean designated food station(s).
5. Retrieve and transport dirty tableware to the dishwashing area.
6. Respond to guest inquiries and requests and resolve issues in a timely, friendly, and efficient manner.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for a demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We’re leaders in our industry and in our communities.
• Teamwork - We’re team players in everything we do.
• Ownership - We’re the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (http://jobs.hiltonworldwide.com/our-brands/index.php). Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S. (https://www.greatplacetowork.com/certified-company/1000367). We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education (https://newsroom.hilton.com/corporate/news/hilton-announces-new-education-benefit-through-partnership-with-guild-education): Access to a wide variety of educational credentials (e.g., college degrees, high school completion, English-language learning, digital literacy, professional certificates, and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

Note: Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

Job: Bars and Restaurants

Title: Bussperson / Food Runner, Estuary - Conrad Washington DC

Location: To be determined

Requisition ID: HOT0BLP2

EOE/AA/Disabled/Veterans