Busser - Stable Café - Reserve

Biltmore; Asheville (NC); On-site; USD 22,000 - 28,000; Part time

Job summary

Biltmore in Asheville, NC is hiring a Server Assistant/Dining Room Attendant to support servers and provide an exceptional dining experience for guests. Responsibilities include water service, resetting tables, stocking service areas, and maintaining dining room cleanliness and equipment.

Schedules vary, typically 10am-4:30pm Jan-Oct and 10am-10pm Nov-Dec; weekends required. Compensation ranges from $16.32 to $20 per hour plus tips, with opportunities based on business volume.

Qualifications

• Previous experience in a similar dining role preferred in fine dining or upscale settings.
• Commitment to delivering world-class guest service and teamwork.
• Outstanding attention to detail and accuracy in tasks.
• Strong organizational and time management skills.
• Proactive attitude and initiative in daily duties.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Assist servers by delivering water and bread service during meals.
• Reset tables and stock items for service and resets.
• Maintain dining room, side stations, and service areas.
• Support leadership and department as needed.
• Ensure knowledge of service procedures and policies.

Skills

Guest service

Attention to detail

Time management

Teamwork

Proactivity

Under pressure

Job description

Job Description

Reserve: a position working an average of 20 hours per week (anywhere between 40-999 hours per year). $16.32 - $20/hour or more based on business volume and including tips. Server Assistants/Dining Room Attendants will assist servers by helping provide an exceptional dining experience for all guests. Responsibilities of this position include: water service during all meals and bread and butter service at dinner. The attendant will reset tables, and stock and maintains all items needed for resets during the work shift. The attendant will also assist in the maintenance of the dining room, side stations, kitchen service areas, dish breakdown area and service equipment. Position will also provide general assistance and support for leadership, the department, and the company as required.

Schedules can vary, but are generally 10am-4:30pm Jan-Oct and between 10am-10pm November and December. Weekends are required.

Requirements

• Previous experience in a similar position is strongly preferred, particularly in a fine dining or upscale restaurant.
• Commitment to delivering world class guest service internally and externally and the ability to work successfully as part of a dynamic, guest-service oriented team.
• Outstanding attention to detail and the ability to perform essential job functions with speed and accuracy.
• Strong organizational and time management skills
• Ability to be proactive and take initiative as appropriate.
• Ability to work under pressure in a fast paced environment with deadlines, and exercise good judgment.

Essential Job Duties

• Responsibilities include guest service pertaining to replenishing table items, anticipating and addressing guest needs, and clearing dining area according to restaurant procedures.
• Maintain complete knowledge of and comply with all service procedures, established standards, company, and departmental policies.
• Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving.
• Replaces soiled table linens, cleans tables, and sets tables with silverware and glassware.
• Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to guest spills or other special needs.
• Closes dining facility by cleaning chairs and tables; sweeping and/or vacuuming floors; removing trash and recyclables from the facility.

Physical Requirements

• Lift, carry, push, and pull 25-50 pounds, lift and carry 25-50 pounds on a large serving tray, above shoulder level, with one hand.
• Endure various physical movements throughout work areas and over duration of work shift.
• Ability to work in an environment that may include: variable temperature conditions and noise levels, outdoor environments, and exposure to fumes, dust, and chemicals.