Busser/Server Assistant - Top Draft Sports Lounge

Omni Hotels & Resorts; Atlanta (GA); On-site; USD 17,000 - 22,000; Part time

Job summary

Omni Hotels & Resorts in Atlanta is seeking a diligent F&B Busser/Server Assistant to support servers and management in delivering prompt, courteous service to guests. You will assist with duties, deliver food to tables, keep work areas clean, and help stock bar areas.

The role requires knowledge of menus and service times, effective communication, and maintaining current ServSafe and TIPS certifications. Weekend and holiday shifts are expected, with the hotel's interior kitchen and bar area as

Qualifications

• Minimum 1-year food runner or DRA experience.
• Willing to work weekends and holidays.
• Able to communicate effectively.
• Maintain current ServSafe and TIPS certifications.

Responsibilities

• Assist servers and management to ensure prompt, courteous service.
• Deliver food to correct tables per ticket and floor plan.
• Maintain a clean, organized work area and stations.
• Support bar back duties and stocking as needed.
• Consult supervisor on any delivery difficulties.
• Ensure items are within date using FIFO storage.
• Attend department trainings and meetings.
• Perform other duties as assigned by management.

Skills

Customer service

Communication

Teamwork

Professional appearance

Education

ServSafe Food Handlers Certification

TIPS Alcohol Certification

Tools

FIFO storage method

Job description

F&B Busser/Server Assistant

Overview

This position is responsible for assisting servers and management in any way possible to ensure prompt, and courteous service to all guests.

Responsibilities

• Must have complete knowledge of service times and menu.
• Must have complete knowledge of floor plan, table numbers, and seat numbers.
• Supports new Omni Safe and Clean protocols throughout the outlet to support Omni's Covid-19 related sanitation protocols.
• Deliver food to correct tables according to ticket, floor plan, and seat numbers.
• Always inquire if additional service is needed from guests upon delivery and inform server or manager.
• Responsible for set-up of assigned stations with specified items.
• Maintain a clean and organized work area.
• Must consult with supervisor on any food delivery difficulty.
• Must always minimize breakage.
• Assist with Bar Back duties as needed; removal of dishware, and stocking the bar stations to par.
• Maintenance and replenishment of dining room items. Ensure items are always full, clean and presentable.
• Securing all dining room items such as platters, butter dishes, bread knives as directed by manager or posted side work.
• Ensuring all products are within date and using the FIFO method of storage.
• Attend all department meetings and other required company trainings.
• Perform any other duties as assigned by management.

Qualifications

• Minimum 1-year food runner experience or DRA experience
• Must be able to work a variety of shifts, including weekends and holidays.
• Must be able to communicate effectively.
• Must consistently demonstrate excellent interpersonal skills, be teamwork-oriented, and exhibit a positive attitude.
• Maintain a professional business appearance, attitude, and performance.
• Must have and maintain current, ServSafe Food Handlers and TIPS Alcohol Certification.

Physical Requirements

• Must be able to stand and walk for an extended period or for an entire shift.
• Must be able to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.

Working Environment

• Interior of restaurant kitchen and designated bar area, with occasional travel around the property as needed.
• Exposure to a kitchen environment with high temperatures.
• Exterior of Hotel with exposure to weather conditions.
• Exposure to Food and Beverage hazardous cleaning chemicals.
• Exposure to food items and beverages.