Busser/Runner - Guy Fieri's Smokehouse

ENT1009ECIL; Louisville (KY); On-site; USD 11,000 - 17,000; Full time

Job summary

ENT1009ECIL is seeking a Busser/Runner to join our team. The role emphasizes delivering energetic, professional hospitality while supporting servers and ensuring timely guest service.

The candidate should be prepared to maintain clean stations, reset tables, restock supplies, and assist with multiple tasks concurrently in a fast-paced dining environment.

Qualifications

• Fluent English required; other languages a plus.
• Reading and writing abilities used to answer guest questions.
• Basic math skills used for transactions and counts.
• May be required to work nights, weekends and/or holidays.

Responsibilities

• Provide an energetic, outgoing personality while remaining professional.
• Support serving staff to meet guest needs promptly and courteously.
• Maintain clean and orderly service stations and bus areas.
• Clear and reset tables, restock stations, and assist with bussing duties.
• Communicate effectively with coworkers and guests to ensure smooth service.

Skills

Customer service

English fluent

Communication

Reading & writing

Basic math

Teamwork

Job description

Busser/Runner Responsibilities include, but are not limited to:

• Provide an energetic, outgoing, fun personality while maintaining professionalism.
• Perform varied duties to ensure all aspects of the proper steps of service.
• Offer polite, professional, and courteous customer service.
• Support serving staff, assisting them in ensuring that all customer needs are met in an expedient, courteous, and professional manner.
• Maintain service stations in a clean and orderly manner throughout shift.
• Clear and clean tables in a timely manner.
• Reset tables according to specifications of location.
• Perform more than one task at a time.
• Offer polite, professional, and courteous customer service.
• Communicate effectively with co-workers.
• Communicate with guest clearly, patiently, courteously and with good humor.
• Complete all side work as assigned.
• Maintain a clean and orderly work area to ensure safety.
• Clear all empty tables and set tables for new guests.
• Restock service stations.

Busser/Runner Qualifications

• Prior customer service and/or restaurant experience preferred.
• Must speak fluent English, other languages preferred.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
• Reading and writing abilities are utilized often to answer guest’s questions regarding the menu.
• Basic mathematical skills are used frequently.
• May be required to work nights, weekends, and/or holidays.

The Busser/Runner position requires the ability to perform the following:

• Strong ability to provide attention to detail.
• Carrying or lifting items weighing up to 75 pounds.
• Handling objects (including food and utensils), products, and bussing tubs/trays.
• Standing, bending, stooping, and kneeling.
• Must be able to move about the entire facility safely and efficiently.