Busser/Runner

popstroke-job-board-1924; West Palm Beach (FL); On-site; USD 21,000 - 48,000; Full time

Job summary

PopStroke in West Palm Beach is seeking personable and energetic team members for our restaurant and bar operations. You will support guests, manage tables, assist with mobile ordering, and help ensure fast, friendly service in a dynamic, high-volume environment.

This non-exempt role offers an hourly base plus tips, with weekend and holiday shifts required. You’ll work indoors and outdoors as needed, maintain cleanliness, and contribute to a fun, engaging guest experience that reflects the

Qualifications

• Previous restaurant experience in a high-volume environment.
• Strong work ethic and willingness to work as part of a team.
• Must be available to work weekends and holidays.
• Excellent communication and guest service skills.

Responsibilities

• Support the restaurant and bar operations.
• Clear, clean, and reset tables, refill beverages, and polish silverware.
• Assist guests with PopStroke mobile ordering app.
• Run food orders from the kitchen to the appropriate tables in a timely manner, ensuring great customer service, accuracy and presentation standards are met.
• Accurately utilize technology to efficiently complete food pick up and drop off service. Ensure cleanliness of all restaurant areas, including the gaming area and restrooms. Restock service stations and restrooms.
• Assist with opening and closing procedures by cleaning and/or stacking chairs and tables, sweeping floors, setting up outdoor furniture and removing trash.
• Provide friendly and attentive service to guests, responding promptly to requests.
• Uphold safety and sanitation principles at all times.

Skills

Customer service

Team player

Communication skills

Job description

About PopStroke

PopStroke is a founder-led brand built by people who believe energy creates results and culture creates momentum. We aren't here to simply run venues - we're here to build something special together.

At PopStroke, every team member has limitless potential to become who they want to be. We encourage bold ideas, celebrate growth, and believe that when you're supported, challenged, and trusted, you rise.

We solve problems together, jump in, and move the needle every day because we care. We lead with ownership, back each other up, and never lose sight of the fun along the way.

This mindset; the drive, the heart, the teamwork is what we call The PopStroke Way.

Our Core Values

Make It Fun

If it's not fun, rethink how we're doing it.

We bring creativity, positivity, and joy into everything we do, from guest interactions, doing hard things, and how we support one another.

Bring the Energy

Your vibe sets the tone.

Every leader and team member influences the experience. Show up with enthusiasm, optimism, and presence.

Roll Up Your Sleeves

See it. Fix it. Jump in.

We are hands-on, problem solvers that jump in and become part of the solution. We leave things better than we found them.

Own It

Live your role with an owner's mindset.

We take pride in our work, hold ourselves accountable, and treat the business like it's our own.

Get Off the Hamster Wheel

Don't repeat yesterday - rethink, improve, grow.

We challenge "the way it's always been done" and are always looking for better ways to serve our guests and each other.

Pay rate: $Hourly + tips

Earning Potential of $30+ per hour

Role type: non-exempt

Essential Job Duties

• Support the restaurant and bar operations.
• Clear, clean, and reset tables, refill beverages, and polish silverware.
• Assist guests with PopStroke mobile ordering app.
• Run food orders from the kitchen to the appropriate tables in a timely manner, ensuring great customer service, accuracy and presentation standards are met.
• Accurately utilize technology to efficiently complete food pick up and drop off service. Ensure cleanliness of all restaurant areas, including the gaming area and restrooms. Restock service stations and restrooms.
• Assist with opening and closing procedures by cleaning and/or stacking chairs and tables, sweeping floors, setting up outdoor furniture and removing trash.
• Provide friendly and attentive service to guests, responding promptly to requests.
• Uphold safety and sanitation principles at all times.
• Collaborate with other team members to ensure efficient and seamless service.
• Work in both an indoor and outdoor environment.
• Other duties as assigned.

Qualifications

• Previous restaurant experience in a high-volume environment.
• Strong work ethic and willingness to work as part of a team.
• Must be available to work weekends and holidays.
• Excellent communication and guest service skills.

Physical Requirements

• Must be able to stand, walk, bend, crouch, kneel and reach for long periods of time.
• Must be able to lift, carry, push and pull up to 30 lbs.
• Must be able to lift and carry heavy trays and multiple plates from the kitchen to tables.
• Must be able to safely use a ladder.

PopStroke is an Equal Opportunity Employer.

PopStroke participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.