Busser (PM Shifts)

Pyramid Global Hospitality; Burlington (MA); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

401k with company match

Lucrative bonus programs

Full benefit plans

Job summary

Pyramid Global Hospitality is looking for a friendly Busser at the Boston Marriott Burlington to support the service team and deliver memorable hospitality.

You will keep dining areas clean, maintain station setup, assist servers, and work with kitchen staff to ensure smooth service. This is an excellent entry point to a career with Pyramid at a world‑class property.

Qualifications

• Engaging and welcoming personality.
• Knowledge of wine, beer, cocktails, and spirits.
• Ability to work under pressure in a fast-paced environment.
• Passion for creating an exceptional guest experience.
• Excellent communication skills.

Responsibilities

• Greet guests as they arrive or move about the restaurant area.
• Maintain proper setup of server stations.
• Assist servers in maintaining clean tables for arrivals.
• Assist servers with ongoing service details.
• Keep the restaurant area clean.
• Collaborate with restaurant servers and kitchen/bar staff.

Skills

Engaging personality

Wine & beverage knowledge

Ability to work under pressure

Customer service oriented

Excellent communication

Physically capable (lift 25 lbs)

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands- on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About Our Property

At the Boston Marriott Burlington, we pride ourselves on being the best employer in the area. What sets us apart? Our culture. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Global Hospitality at the Boston Marriott Burlington can mean for you!

• full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few.

What You Will Have An Opportunity To Do

We are looking for a highly motivated, customer focused Busser to join our team! The Busser is key to a successful operation. This individual is responsible for supporting the service team with delivering memorable hospitality to our guests. As a Busser, it is your responsibility to maintain the cleanliness and organization of the restaurant, working to keep the serving stations filled, clearing, and cleaning tables, and keeping the restaurant clean. This individual will need to be quick on your feet and have an engaging attitude. This is a tremendous opportunity for someone looking to begin a career in Restaurants! If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!

Your Role

• Greet guests as they arrive or move about the restaurant area
• Maintains proper and adequate set-up of the server stations
• Assist the servers in maintaining clean available tables for arriving guests
• Assist servers with continual service details
• Maintain the cleanliness of the restaurant area
• Be the master of the restaurant, understanding the details of the operation
• Work collaboratively with other restaurant servers and kitchen/bar staff

What are we looking for?

• Someone with an engaging and welcoming personality
• Someone with knowledge of wine, beer, cocktails, and spirits
• Someone who can work under pressure in a fast-paced environment
• Someone with a passion for creating an exceptional experience for all guests
• Someone with excellent communication skills
• Someone who can regularly lift and carry 25 lbs.

Compensation

$18.00
$18.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.