Banquet Houseperson

Pyramid Global Hospitality; Burlington (MA); On-site; USD 22,000 - 30,000; Full time

Job summary

Pyramid Global Hospitality at the Boston Marriott Burlington is seeking a highly motivated Banquet Set-Up Attendant to join our team. You will help to direct the setup and preparation of banquet rooms for events and assist with teardown.

The ideal candidate will be 18+ years old, able to follow instructions, detail-oriented, thrive in a fast-paced environment, and possess excellent communication and teamwork skills. This role requires standing long hours and the ability to lift up to 50 lbs.

Qualifications

• At least 18 years old.
• Able to follow instructions accurately.
• Highly detail oriented.
• Comfortable in a fast-paced environment.
• Excellent communication skills.
• Strong teamwork mindset.
• Flexible schedule including evenings, weekends and holidays.
• Problem solver.
• Passion for creating an exceptional guest experience.
• Able to stand for long periods and lift up to 50 lbs.

Responsibilities

• Assemble and arrange conference equipment in rooms per event order and to the standard set by Conference Services management.
• Daily cleaning of classrooms, ballrooms and team rooms.
• Refresh meeting rooms during meal and coffee breaks.
• Complete special projects as directed by department management.
• Move convention material boxes and supplies between docks, rooms, or suites.
• Bus tables and re-set them as needed.
• Resolve guests’ issues and create an amazing experience.
• Coordinate with culinary and stewarding staff to maintain smooth operations.
• Monitor all functions and meetings taking place at any given time.

Skills

Attention to detail

Teamwork

Communication

Flexible schedule

Customer service

Physical stamina

Problem solving

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you\'ll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About Our Property

At the Boston Marriott Burlington, we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Global Hospitality at the Boston Marriott Burlington can mean for you!

What You Will Have An Opportunity To Do

We are looking for a highly motivated Banquet Set-Up Attendant to join our team! This individual will help to direct the set up and preparation of banquet rooms for banquet functions, as well as clear and tear down banquet rooms at the end of the function.

If you have experience with setting up banquet events, enjoy making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!

Your Role

• Assemble and arrange conference equipment in conference rooms per event order and to the standard set by Conference Services management.
• Daily thorough cleaning of classrooms, ballrooms and team rooms following proper cleaning standards including the removal of trash from meeting spaces and the restocking of meeting room supplies.
• Refreshes meeting rooms during meal and coffee breaks
• Completes special projects as directed by department management.
• Moves convention material boxes, programs, etc. from hotel receiving docks, registration areas, guest rooms or suites
• Bus tables and re-set them as needed
• Resolve guests’ issues and create an amazing experience
• Communicate and maintain a positive relationship with culinary and stewarding staff
• Maintain an awareness of all functions, events and meetings taking place at any given time

What are we looking for?

• Someone who is at least 18 years of age
• Someone who can accurately follow instructions, both verbally and written
• Someone who is highly detailed orientated
• Someone comfortable working in a fast-paced environment
• Someone with excellent communication skills
• Someone who thrives in working in a teamwork environment
• Someone with a flexible schedule that may include evenings, weekends and holidays
• Someone who is a problem solver
• Someone with a passion for creating an exceptional experience for all guests
• Someone who is comfortable with being on their feet throughout the shift, with intermittent periods of walking and stair climbing.
• Someone who is comfortable with being able to frequently lift and carry up to 25 lbs. at shoulder height and frequently lifting and carrying up to 50 lbs.
• Someone who is able to bend, squat, push and pull frequently

Compensation

$19.00

$19.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.