Busser (Part-Time)

Canyon Ranch Operating, LLC; Lenox (MA); On-site; USD 30,000 - 45,000; Full time

Job summary

Canyon Ranch is seeking a Food and Beverage colleague in Lenox, MA. The role emphasizes guest satisfaction, teamwork, and attention to detail in a fast-paced environment. Flexible availability for shifts is essential in this full-service resort that operates year-round.

Qualifications

• 1-2 years of experience in a fast-paced food environment.
• Able to lift and carry up to 25 lbs repeatedly.
• Must have flexible availability: weekdays, weekends, and holidays.

Responsibilities

• Maintain cleanliness and stock of dining and service stations.
• Assist servers in maintaining dining experience.
• Perform general cleaning tasks to meet health standards.

Skills

Customer Service

Attention to Detail

Teamwork

Positive Mental Attitude

Job description

Overview

Canyon Ranch has been a trailblazer and an industry-leading proponent of the wellness lifestyle since its founding in 1979. Canyon Ranch has imparted integrative expertise to millions of guests, with established wellness destination resorts in Tucson, Arizona, Lenox, Massachusetts and Woodside, California Wellness Retreat, guests can achieve their goal of living younger longer. In addition, Canyon Ranch operates North Americas largest day spa at The Venetian hotel in Las Vegas, Nevada. Canyon Ranch is a 14-time winner of Travel + Leisure’s Best Spa Award, an 11-time recipient of the Condé Nast Traveler Best Destination Spa Award, and both wellness resorts were named in the 2019 U.S. News & World Report Best Hotels rankings.

We are proud of our ability to help transform lives. It motivates us. It energizes us. It fulfills us.

Are you ready to join our cause?

Responsibilities

WHAT YOU'LL DO AS A COLLEAGUE

As a valuable part of the Food and Beverage team, you will make sure that our guests are seated at their table with polished silver, sparkling glassware and crisp linens. You are part of making sure all supplies, dishes and linens get to the the kitchen for our stewards to wash and get ready for your next guest. You will keep the salad bar and the beverage bar looking perfect all day. Your teamwork with the servers makes the dining experience memorable for our guests.

Table Maintenance: Clears dirty table setting, prepares table for resetting and resets all service ware promptly and consistently as prescribed; Transports all dirty tableware from the dining room to dishwashing area for proper cleaning; Assists Servers in clearing dishes and replacing silverware between each course. Pours water for guests.

Service Station Maintenance: Maintains stock and cleanliness of stations for all meal periods with necessary equipment, including silverware, linen and condiments; Sets up and maintains salad bar(s); Sets up and maintains various beverage bars throughout the property, and room service to guests; Sets up and maintains “mocktail” beverage bar (where applicable).

General Cleaning: Performs general cleaning tasks using standard hotel cleaning products as assigned by supervisor to adhere to health standards. Performs duties as requested, such as cleaning unexpected spills or special guest requests, to ensure total guest satisfaction.

Sidework: Ensures that all bussers’ side work is completed as detailed on the work chart.

Qualifications

WHAT YOU'LL NEED TO BE SUCCESSFUL

If you have been working in Food and Beverage, and understand great customer service, join us and become part of our team!

Schedule: Must have flexible availability: weekdays, weekends, and holidays- morning and evening shifts. We are a full service resort that welcomes guests 365 days of the year, working weekends and holidays is what we do

Experience: 1-2 years of experience in a fast-paced food environment. Must have meticulous attention to detail.

Requirements: Applicants must be 18 years of age or older

Physical demands: Able to lift and carry up to 25 lbs repeatedly and comfortability with a lot of walking

Mindset: Positive mental attitude. You will also need to be flexible and guest service oriented. We expect you to have a mature outgoing attitude, sense of urgency, proactive demeanor, and that you will possess pride in Canyon Ranch standards of excellent food service