Busser (Part-Time)

Canyon Ranch; Lenox (MA); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company dedicated to transforming lives through wellness. As a vital member of the Food and Beverage team, you will play a crucial role in enhancing the dining experience for guests. Your responsibilities will include maintaining impeccable table settings, ensuring cleanliness, and providing outstanding customer service. This position offers the chance to work in a collaborative environment with opportunities for professional growth and development. If you have a passion for service and a positive mindset, this role is perfect for you!

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401k Matching

Paid Time Off

Access to Amenities

Discounted Programs

Professional Development Opportunities

Qualifications

• 1-2 years of experience in a fast-paced food environment.
• Must have flexible availability for various shifts.

Responsibilities

• Ensure guests are seated with polished silver and sparkling glassware.
• Maintain cleanliness of service stations and assist servers.

Skills

Customer Service

Attention to Detail

Teamwork

Flexibility

Job description

Overview

Canyon Ranch has been a trailblazer and an industry-leading proponent of the wellness lifestyle since its founding in 1979. Canyon Ranch has imparted integrative expertise to millions of guests, with established wellness destination resorts in Tucson, Arizona, Lenox, Massachusetts and Woodside, California. Wellness Retreat, guests can achieve their goal of living younger longer. In addition, Canyon Ranch operates North America's largest day spa at The Venetian hotel in Las Vegas, Nevada. Canyon Ranch is a 14-time winner of Travel + Leisure’s Best Spa Award, an 11-time recipient of the Condé Nast Traveler Best Destination Spa Award, and both wellness resorts were named in the 2019 U.S. News & World Report Best Hotels rankings.

We are proud of our ability to help transform lives. It motivates us. It energizes us. It fulfills us.

Are you ready to join our cause?

Responsibilities

WHAT YOU'LL DO AS A COLLEAGUE

As a valuable part of the Food and Beverage team, you will ensure that our guests are seated at their table with polished silver, sparkling glassware, and crisp linens. You will be responsible for making sure all supplies, dishes, and linens get to the kitchen for our stewards to wash and prepare for the next guest. You will keep the salad bar and the beverage bar looking perfect all day. Your teamwork with the servers makes the dining experience memorable for our guests.

Table Maintenance: Clears dirty table settings, prepares tables for resetting, and resets all service ware promptly and consistently as prescribed; transports all dirty tableware from the dining room to the dishwashing area for proper cleaning; assists servers in clearing dishes and replacing silverware between each course. Pours water for guests.
Service Station Maintenance: Maintains stock and cleanliness of stations for all meal periods with necessary equipment, including silverware, linen, and condiments; sets up and maintains salad bar(s); sets up and maintains various beverage bars throughout the property, and room service to guests; sets up and maintains “mocktail” beverage bar (where applicable).
General Cleaning: Performs general cleaning tasks using standard hotel cleaning products as assigned by supervisor to adhere to health standards. Performs duties as requested, such as cleaning unexpected spills or special guest requests, to ensure total guest satisfaction.
Sidework: Ensures that all bussers’ side work is completed as detailed on the work chart.
Qualifications

WHAT YOU'LL NEED TO BE SUCCESSFUL

If you have been working in Food and Beverage and understand great customer service, join us and become part of our team!

Schedule: Must have flexible availability: weekdays, weekends, and holidays - morning and evening shifts. We are a full-service resort that welcomes guests 365 days of the year; working weekends and holidays is what we do.

Shifts: Availability for Fridays & Saturdays 6am-3pm, Sundays 11am-close, and some weekday evening hours.

Experience: 1-2 years of experience in a fast-paced food environment. Must have meticulous attention to detail.

Physical demands: Able to lift and carry up to 25 lbs repeatedly and comfortable with a lot of walking.

Mindset: Positive mental attitude. You will also need to be flexible and guest service oriented. We expect you to have a mature outgoing attitude, sense of urgency, proactive demeanor, and pride in Canyon Ranch standards of excellent food service.

WHAT YOU’LL RECEIVE AS A COLLEAGUE

• Competitive salary and benefits package, including health, dental, and vision insurance, 401k matching, and paid time off.
• Partner and collaborate with world-class experts in the fields of health, fitness, spa, and spirituality.
• YouPlay - Exclusive access to Canyon Ranch amenities and discounted programs at our properties.
• A supportive and collaborative team environment.
• Opportunities for professional development and growth.