Busser - HRC Los Angeles

100 Hard Rock Int'l USA, Inc; Los Angeles (CA); On-site; USD 2,800 - 34,000; Full time

Job summary

Hard Rock Cafe is seeking a Busser to support dining operations in a fast-paced restaurant environment. You will clear and reset tables, maintain a clean dining area, stock supplies, and assist hosts and servers as needed.

This position requires a willingness to work in a busy, high-energy setting and maintain a positive, guest-focused attitude while upholding safety and sanitation standards.

Qualifications

• Maintain calm in a fast-paced restaurant environment.
• Demonstrate organizational skills and attention to detail.
• Present a friendly, guest-focused attitude toward guests and coworkers.

Responsibilities

• Clear dirty tables.
• Reset tables.
• Sweep floors.
• Empty trash cans.
• Stock ice and products.
• Keep back dock area clean and organized.
• Pre-buss tables.
• Communicate with hosts, servers and other bussers.
• In some cafes: remove ketchup caps, refill drinks and set up bar pre-mixes.

Skills

Calm under pressure

Organization

Guest friendliness

Education

High school diploma or GED

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

HARD ROCK INTERNATIONAL JOB DESCRIPTION: BUSSER

AUTHENTIC EXPERIENCES THAT ROCK

LOCATION: Hard Rock Cafe

POSITION TITLE: Busser

REPORTS TO: Department Manager and/or General Manager

DIRECT REPORTS: None

DATE CREATED: FLSA STATUS: Hourly - Overtime Non-Exempt

POSITION SUMMARY

Because of the business volume, bussers may be used at Hard Rock Cafe. They are directly responsible for the maintenance and upkeep of the restaurant, which allows other departments to focus on the guests.

PRIMARY RESPONSIBILITIES

• Clearing dirty tables.
• Resetting tables.
• Sweeping the floor.
• Emptying trash cans.
• Stocking ice/products.
• Maintaining a clean and organized back dock area.
• Pre-bussing tables.
• Having a sense of urgency.
• Assisting and communicating with hosts, servers and other bussers.
• In some Cafes: removing ketchups; refilling guests’ drinks and setting up bar pre-mixes.

This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

REQUIREMENTS EXPERIENCE, EDUCATION, AND CERTIFICATIONS

• High School diploma or GED equivalent.

SKILLS

• Remaining calm in a hectic, fast-paced atmosphere.
• Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency.
• Displaying a positive and outwardly friendly attitude toward guests and co-workers.

PHYSICAL DEMANDS

• Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time.
• Ability to sit for extended periods of time.
• Ability to make repeating movements of the arms, hands, and wrists.
• Ability to express or exchange ideas verbally and perceive sound by ear.
• Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
• Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.
• Ability to turn or twist body parts in a circular motion.
• Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.
• Ability to travel via auto or airplane for long periods of time.

ADDITIONAL REQUIREMENTS

• Must be at least 19 years old.
• Maintaining a well-groomed appearance (“having a plan”).
• Following all uniform guidelines.
• Practicing all general safety & sanitation standards.
• Recycling products, where possible.
• Maintaining HRC’s 5 core Values and Mission Statement.
• This Cafe may cross-train the Servers and the Bussers. This “Server Assistant” will become a rotated position for the Servers and only used during busy volume shifts. Please see the Server job description for details.

Pay Range: $2 - $25/Hourly

Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!