Beverage Server PT

175 Hard Rock Bristol LLC; United States; On-site; USD 2,800 - 34,000; Full time

Job summary

Hard Rock Casino Bristol is seeking a friendly Server – Casino Service to deliver prompt, courteous service to guests, take drink orders, serve beverages, and clear tables. You will help create an engaging environment that blows guests away and build lasting guest relationships.

Essential duties include taking orders, handling payments, adhering to liquor laws and casino policies, maintaining a clean station, and supporting the Food and Beverage team.

Qualifications

• High school diploma or equivalent required.
• Must have valid Food Handlers Card, Liquor License, and Gaming Badge.
• Excellent oral communication and interpersonal skills.
• Ability to lift up to 10 pounds and work in noisy, smoke-filled environments.
• Flexible schedule availability; able to sit 20% and walk 80%.

Responsibilities

• Provide prompt, courteous service; take orders, serve beverages, and clear tables.
• Create an atmosphere that encourages guests to choose Hard Rock Casino Bristol and build guest relations.
• Adhere to food and beverage policies and state liquor laws.
• Complete all setup duties on time and keep station clean.
• Handle monies and settle guest checks; support Beverage Manager as needed.

Skills

Customer service

Communication skills

Interpersonal skills

Education

High school diploma or equivalent

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

The incumbent in this position is responsible for providing prompt and courteous service to all guests, including taking orders, suggestive selling, serving beverages, and clearing tables. This position is instrumental in creating an environment and executing service that blows our guests away. The Servers – Casino Service must continually seek opportunities to create memories by anticipating needs, exceeding expectations, and building relationships.

ESSENTIAL FUNCTIONS

• CREATES an atmosphere that induces guests to make Hard Rock Casino Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
• Takes customer drink orders, serves drinks and collects monies in a courteous and efficient manner.
• Adheres to food and beverage policies and State Liquor Laws.
• Completes all required set-up duties on time.
• Keeps station clean at all times.
• Promotes positive customer relations.
• Responsible for the receipt of monies and settlement of guests checks.
• Performs all other related and compatible duties as assigned by the Food and Beverage Manager.

NON-ESSENTIAL FUNCTIONS

• Attend seminars when needed.

EDUCATION AND / OR EXPERIENCE REQUIREMENTS

• High school diploma or equivalent required.

ADDITIONAL REQUIREMENTS

• Must have valid Food Handlers Card, Liquor License, and Gaming Badge when working.
• Must have good oral communication skills.
• Interpersonal skills must include a positive, friendly and outgoing attitude, common courtesy towards others and the ability to deal successfully with stressful situations.
• Must be able to lift up to ten (10) pounds frequently throughout shift.
• Must be willing to work a flexible schedule.
• Must have the ability to withstand noisy and smoke filled environments.
• Must be able to sit 20% of shift and walk 80% of shift.

DISCLAIMER

DISCLAIMER: This is not necessarily an exhaustive list of all the responsibilities, skills, duties, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different task is performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technical development).

PAY RANGE

$2 - $25/Hourly

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Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!