Busser/Food Runner-The Westin Raleigh-Durham Airport

CMC Hotels; Durham (NC); On-site; USD 30,000 - 42,000; Full time

Job summary

An established industry player is seeking enthusiastic Busser/Food Runners to join their dynamic team at a premier hotel. This role offers a chance to grow within a supportive environment that values its associates. You will be responsible for delivering food with precision, ensuring guest satisfaction through friendly interaction, and maintaining high standards of cleanliness and safety. With both full-time and part-time positions available, this opportunity is perfect for those looking to build a career in hospitality while enjoying competitive wages and benefits. Join a team where your contributions are recognized and celebrated!

Benefits

Competitive wages based on experience

Paid Vacation

Holiday Pay

401k

Qualifications

• Previous hospitality or food service experience is highly desirable.
• Must be friendly, outgoing, and willing to engage guests.

Responsibilities

• Deliver food from the expo window to guests efficiently.
• Follow the 15/5 rule for guest satisfaction and assist with buffet.

Skills

Customer Service

Communication Skills

Teamwork

Work Ethic

Food Safety Knowledge

Education

High School Diploma

Tools

Commercial Kitchen Equipment

Turbo Chef

Job description

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Busser/Food Runner - The Westin Raleigh-Durham Airport

Are you looking for a Company you can GROW with? Look no further; CMC Hotels can provide this opportunity to you. We believe in Growing People. Our people are the Heart of our organization. The growth and success of our portfolio will be possible by the contribution of our associates who will be recognized, grow, and succeed with us.

Must have open availability as the position requires AM and PM shifts. Full Time and Part Time positions available.

We offer our associates an array of benefits, based on eligibility, including:

• Competitive wages based on experience
• Paid Vacation
• Holiday Pay
• 401k

PURPOSE:

To deliver food from the expo window to the guest efficiently and accurately.

RESPONSIBILITIES:

• Follow the 15/5 rule: make eye contact and smile at 15 feet, greet guests within 5 feet, to ensure complete guest satisfaction.
• Follow posted schedule and all Hotel Time and Attendance procedures.
• Must wear approved uniform at all times while working, including nametag.
• Deliver the guests' orders to their tables.
• Check the orders against the ticket and ensure it is the correct food, table, and seat number.
• Restock plates to the line and buffet area during service.
• Oversee and replenish any of the food on the buffet.
• Assist with the opening and closing duties of the restaurant, pertaining to side work, refilling and setting silverware, removing trash, and cleaning tables, etc.
• Assist with directing guests to the host stand and helping guests navigate the buffet.
• Responsible for delivering products of the highest quality in terms of freshness, taste, and adherence to all food safety guidelines.

Job Requirements:

• Previous hospitality or food service experience is highly desirable.
• MUST be friendly, outgoing, and willing to engage guests in conversation.
• Strong work ethic and a desire to succeed.
• Clean background check, and reliable transportation are a must.
• Ability to lift, pull, and push moderate weight is necessary.
• Knowledge of the use of commercial kitchen equipment/Turbo Chef.
• Ability to handle comments and suggestions.