Food & Beverage Food Runner-The Westin Raleigh-Durham Airport

CMC Hotels; Raleigh (NC); On-site; USD 28,000 - 36,000; Full time

Job summary

An established industry player is seeking a Busser/Food Runner to join their dynamic team at a premier hotel. This role offers a unique opportunity to grow within a company that values its people and their contributions. You will be responsible for delivering exceptional service by efficiently transporting food to guests, ensuring their satisfaction through friendly engagement and adherence to food safety guidelines. With both full-time and part-time positions available, this is a perfect chance to develop your skills in a supportive environment while enjoying competitive wages and a range of benefits. Join a company that believes in growing its associates and making a difference in the hospitality industry.

Benefits

Competitive wages

Paid Vacation

Holiday Pay

401k

Qualifications

• Experience in hospitality or food service is highly desirable.
• Must be friendly, outgoing, and willing to engage guests.

Responsibilities

• Deliver food from the expo window to guests efficiently.
• Ensure complete guest satisfaction by following the 15/5 rule.

Skills

Hospitality experience

Communication skills

Strong work ethic

Customer engagement

Tools

Commercial kitchen equipment

Turbo Chef

Job description

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Busser/Food Runner - The Westin Raleigh-Durham Airport

Are you looking for a Company you can GROW with? Look no farther, CMC Hotels can provide this opportunity to you. We believe in Growing People. Our people are the Heart of our organization. The growth and success of our portfolio will be possible by the contribution of our associates who will be recognized, grow and succeed with us.

Must have open availability as the position requires AM and PM shifts. Full Time and Part Time positions available.

We offer our associates an array of benefits, based on eligibility, including:

• Competitive wages based on experience
• Paid Vacation
• Holiday Pay
• 401k

PURPOSE:

To deliver food from the expo window to the guest efficiently and accurately.

RESPONSIBILITIES:

• Follow the 15/5 rule: make eye contact and smile at 15 feet, greet guests within 5 feet, to ensure complete guest satisfaction.
• Follow posted schedule and all Hotel Time and Attendance procedures.
• Wear approved uniform at all times while working, including nametag.
• Deliver guests' orders to their tables.
• Check the orders against the ticket and ensure it is the correct food, table, and seat number.
• Restock plates to the line and buffet area during service.
• Oversee and replenish any of the food on the buffet.
• Assist with the opening and closing duties of the restaurant, including side work, refilling and setting silverware, removing trash, and cleaning tables.
• Assist with directing guests to the host stand and helping guests navigate the buffet.
• Deliver products of the highest quality in terms of freshness, taste, and adherence to all food safety guidelines.

Job Requirements:

• Previous hospitality or food service experience is highly desirable.
• MUST be friendly, outgoing, and willing to engage guests in conversation.
• Strong work ethic and a desire to succeed.
• Clean background check and reliable transportation are a must.
• Ability to lift, pull, and push moderate weight is necessary.
• Knowledge of the use of commercial kitchen equipment/Turbo Chef.
• Ability to handle comments and suggestions.