Busser/Food Runner, Dumpling Time Santana Row

Omakase Restaurant Group; San Jose (CA); On-site; USD 17,000 - 22,000; Part time

Job summary

Omakase Restaurant Group in San Jose, CA is seeking a Busser/Food Runner to support the front‑of‑house team. You will clear and reset tables, deliver food promptly, and assist servers to ensure a smooth dining experience.

This role requires strong communication, reliability, and a proactive approach to guest satisfaction. Ideal candidates are able to stand for long periods, understand basic food safety, and work well in a fast-paced restaurant environment.

Qualifications

• Candidates must be able to stand and walk for long periods during shifts.
• Basic understanding of food safety and hygiene practices.
• Strong communication and teamwork in a fast-paced setting.
• Reliable punctuality and positive customer service attitude.
• Legal authorization to work in the United States.

Responsibilities

• Clear and reset tables quickly to prepare for new guests.
• Deliver food orders from kitchen to tables promptly and accurately.
• Assist servers by refilling beverages and replenishing condiments.
• Maintain cleanliness of service stations, dining areas, and restrooms.
• Coordinate with kitchen and service staff to address guest requests.

Skills

Communication

Teamwork

Multitasking

Positive attitude

Punctuality

Stamina

Legal work status

Food safety

Tools

POS systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

San Jose, CA, US

2 days ago Requisition ID: 1070

About Company:

The Omakase Restaurant Group is the brainchild of co-founder and CEO Kash Feng, a Xi'an born entrepreneur with an inclination for hospitality. Multi-concept in nature, the Omakase Restaurant Group serves the Bay Area and prides itself on offering the highest caliber Asian and American cuisine that remains quintessentially Californian.

About the Role:

The Busser/Food Runner plays a vital role in ensuring a seamless and enjoyable dining experience for guests by maintaining cleanliness and efficiency in the dining area and promptly delivering food orders. This position supports the front-of-house team by clearing and resetting tables quickly, assisting servers, and ensuring that all guests receive their meals accurately and in a timely manner. The role requires excellent communication and teamwork skills to coordinate effectively with kitchen staff and servers, contributing to smooth restaurant operations. Attention to detail and a proactive approach are essential to anticipate the needs of guests and staff, helping to create a welcoming and organized environment. Ultimately, the Busser/Food Runner helps uphold the restaurant’s standards of service and cleanliness, directly impacting customer satisfaction and repeat business.

Minimum Qualifications:

• Ability to stand and walk for extended periods during shifts.
• Basic understanding of food safety and hygiene practices.
• Strong communication skills and ability to work collaboratively in a fast-paced environment.
• Reliable punctuality and a positive attitude toward customer service.
• Legal authorization to work in the United States.

Preferred Qualifications:

• Previous experience in a restaurant or hospitality environment.
• Knowledge of menu items and ingredients to assist guests with inquiries.
• Ability to multitask and manage time effectively during busy service hours.
• Familiarity with point-of-sale (POS) systems or order tracking technology.
• Certification in food handling or safety training.

Responsibilities:

• Clear and reset tables efficiently to prepare for new guests while maintaining a clean and organized dining area.
• Deliver food orders from the kitchen to the appropriate tables promptly and accurately, ensuring correct presentation and order completeness.
• Assist servers by refilling beverages, replenishing condiments, and responding to guest requests as needed.
• Maintain cleanliness of service stations, dining areas, and restrooms in compliance with health and safety regulations.
• Communicate effectively with kitchen and service staff to coordinate food delivery and address any guest concerns or special requests.

Skills:

The required skills such as effective communication and teamwork are essential for coordinating with kitchen and service staff to ensure timely and accurate food delivery. Attention to detail helps in maintaining cleanliness and resetting tables quickly, which supports a smooth dining experience. Physical stamina is necessary to manage the demands of standing, walking, and carrying trays throughout shifts. Preferred skills like multitasking and familiarity with POS systems enhance efficiency during peak hours and improve order accuracy. Additionally, knowledge of food safety and menu items allows the Busser/Food Runner to contribute to guest satisfaction by addressing questions and maintaining a hygienic environment.