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Baggerstown is seeking a friendly Busser/Food Runner to support servers and the Front of House team by keeping tables and dining areas clean, and by helping deliver food quickly and accurately.
This role plays an important part in maintaining speed of service and guest experience during tournaments, events, and high-volume periods. Availability for evenings and weekends is preferred.
Department: Front of House
Reports To: Shift Lead / Front of House Manager / General Manager
Employment Type: Full-Time or Part-Time
Classification: Hourly, Non-Exempt
The Busser/Food Runner supports Servers and the overall Front of House team by keeping tables, dining areas, and service stations clean and organized while helping deliver food quickly and accurately.
This position plays an important role in maintaining the speed of service and overall guest experience, particularly during tournaments, entertainment events, private parties, and other high-volume periods.
Deliver completed food orders to the correct guests and tables.
Verify table numbers and order accuracy before leaving the kitchen.
Handle plates and food safely and professionally.
Communicate guest requests or missing items to the appropriate Server or manager.
Clear used dishes, glassware, utensils, and trash from tables.
Clean, sanitize, and reset tables promptly after guests leave.
Keep dining areas, walkways, and service stations clean and organized.
Refill designated service supplies.
Assist Servers with water, condiments, utensils, and other guest needs when appropriate.
Help maintain communication between the kitchen and Front of House.
Assist with large parties, tournaments, and special events.
Immediately address or report spills and safety hazards.
Remove trash and perform assigned cleaning responsibilities.
Complete opening, running, and closing side work.
Follow all food-safety, sanitation, workplace-safety, and company policies.
Assist other team members when necessary.
Perform additional duties as assigned.
Although Bussers/Food Runners may not be the primary Server, they are still representatives of Baggerstown. Employees should acknowledge guests, respond professionally to requests, and find the appropriate team member when assistance is needed.
Previous restaurant experience is preferred but not required.
Strong work ethic and sense of urgency.
Ability to follow instructions and communicate effectively.
Ability to work quickly and safely in crowded areas.
Dependable, punctual, and team-oriented.
Availability may include evenings, weekends, holidays, tournaments, private parties, and special events.
Must be able to stand and walk for extended periods, frequently bend and reach, carry trays and dishes, and lift approximately 25–40 pounds.
A great Baggerstown Busser/Food Runner is fast, attentive, dependable, organized, helpful, and aware of what's happening around them.
This description outlines general responsibilities and may be modified according to business needs.