Server

Baggerstown; Noblesville (IN); On-site; USD 17,000 - 25,000; Full time

Job summary

Baggerstown in Noblesville, Indiana is seeking a Server to provide friendly, accurate, and efficient service to guests throughout dining and entertainment experiences, including tournaments, events, and private parties. The ideal candidate is personable, dependable, attentive, and able to anticipate guest needs while coordinating with kitchen and bar staff to deliver smooth, high-quality service.

This role requires standing for long periods and handling multiple tables with composure during peak

Qualifications

• Previous restaurant or customer-service experience preferred but not required.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Basic math and cash-handling skills.
• Ability to learn menu items and POS systems.
• Dependable, punctual, and team-oriented.
• Must meet applicable age requirements for serving alcoholic beverages.
• Any required alcohol-server permits or certifications must be maintained as required by applicable law.

Responsibilities

• Greet assigned tables promptly and professionally.
• Explain menu items, specials, promotions, and available food and beverage options.
• Accurately enter food and beverage orders into the point-of-sale system.
• Verify orders for accuracy before serving guests.
• Deliver food and beverages promptly and professionally.
• Monitor tables throughout the guest experience and anticipate additional needs.
• Maintain knowledge of menu ingredients, preparation methods, allergens, and substitutions.
• Follow all applicable alcohol-service laws and policies.
• Check identification when required and notify management of alcohol-service concerns.
• Process payments accurately and close guest checks.
• Communicate with kitchen staff, bartenders, hosts, bussers, and management.
• Assist with table cleaning, resetting, and other Front of House duties.
• Address guest concerns professionally and involve management when appropriate.
• Maintain clean and organized server stations and work areas.
• Complete assigned opening, running, and closing side work.
• Follow food-safety and workplace-safety policies.
• Perform additional duties as assigned by management.

Skills

Strong communication

Interpersonal skills

Multitasking

Cash handling

Menu knowledge

Team player

Age verification

Tools

POS system

Job description

Department: Front of House

Reports To: Shift Lead / Front of House Manager / General Manager

Employment Type: Full-Time or Part-Time

Classification: Hourly, Non-Exempt

POSITION SUMMARY

The Server is responsible for providing friendly, accurate, efficient, and attentive service to Baggerstown guests throughout their dining and entertainment experience.

Because Baggerstown is both a restaurant and entertainment venue, Servers must be comfortable working in a fast-paced environment that may include regular dining service, tournaments, special events, private parties, entertainment, and periods of high guest volume.

The ideal Server is personable, dependable, knowledgeable, attentive, and able to anticipate guest needs while working effectively as part of the entire Baggerstown team.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Greet assigned tables promptly and professionally.

• Explain menu items, specials, promotions, and available food and beverage options.

• Accurately enter food and beverage orders into the point-of-sale system.

• Verify orders for accuracy before serving guests.

• Deliver food and beverages promptly and professionally.

• Monitor tables throughout the guest experience and anticipate additional needs.

• Maintain knowledge of menu ingredients, preparation methods, allergens, and available substitutions.

• Follow all applicable alcohol-service laws and Baggerstown alcohol-service policies.

• Check identification when required and immediately notify management of alcohol-service concerns.

• Process cash, credit card, and other approved payments accurately.

• Maintain accurate guest checks and properly close transactions.

• Communicate effectively with kitchen staff, bartenders, hosts, bussers, food runners, and management.

• Assist with table cleaning, resetting, running food, and other Front of House responsibilities as needed.

• Address guest concerns professionally and involve management when appropriate.

• Maintain clean and organized server stations and assigned work areas.

• Complete assigned opening, running, and closing side work.

• Follow all food-safety, sanitation, workplace-safety, and company policies.

• Perform additional duties as assigned by management.

CUSTOMER SERVICE EXPECTATIONS

Servers are expected to:

• Make guests feel welcome and appreciated.

• Provide attentive service without making guests feel rushed.

• Maintain a positive and professional attitude during busy periods.

• Communicate honestly regarding delays or service issues.

• Take ownership of guest concerns and seek management assistance when necessary.

• Support other team members rather than focusing exclusively on their assigned section.

• Help create the fun, welcoming atmosphere associated with Baggerstown.

QUALIFICATIONS

• Previous restaurant or customer-service experience preferred but not required.

• Strong communication and interpersonal skills.

• Ability to multitask in a fast-paced environment.

• Basic math and cash-handling skills.

• Ability to learn menu items and POS systems.

• Dependable, punctual, and team-oriented.

• Must meet applicable age requirements for serving alcoholic beverages.

• Any required alcohol-server permits or certifications must be maintained as required by applicable law.

SCHEDULING REQUIREMENTS

Availability may include evenings, weekends, holidays, tournaments, special events, and private parties.

Consistent and dependable attendance is an essential function of this position.

PHYSICAL REQUIREMENTS

The Server must be able to stand and walk for extended periods; frequently bend, reach, carry, and balance food and beverage items; and lift or carry approximately 25-40 pounds as necessary.

WHAT WE'RE LOOKING FOR

A great Baggerstown Server is friendly, attentive, accurate, energetic, dependable, and team-oriented.

ACKNOWLEDGMENT

This job description describes the general nature and responsibilities of the position and is not an exhaustive list of every duty or qualification. Responsibilities may be modified based on business needs.