Busser — Elevate Guest Experience in a Dynamic Club

Soho House & Co.; New York (NY); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Health Care + 401K

Paid Time Off

Career Development

Soho Impact

Learning & Development

Cookhouse & House Tonic

Team Events

Team Meal

Job summary

Soho House in New York is seeking a Busser to support servers and management by cleaning and resetting tables, restocking supplies, and ensuring guest needs are communicated to staff. This fast-paced role emphasizes strong customer service and attention to detail.

As a Busser you will maintain station cleanliness, assist with side work, and help ensure a smooth service flow for breakfast, lunch and dinner periods at our club environment.

Qualifications

• 1+ years of experience in similar role.
• Flexible schedule and open to working weekends / holidays (when needed).
• Ability to understand and follow written and verbal instructions.
• Detail oriented ability to multitask and deliver results in demanding and fast-paced environments
• Basic verbal communication skills.

Responsibilities

• Detail all tables before service begins, ensure place settings are neat and organized and candles are on the tables.
• Ensure appropriate table setting and china is used for various services throughout the day; breakfast, lunch, dinner or feast service; mis en place (ketchup, salt pepper, HP and sugar bowl).
• Stock all stations upon arrival (small plates, sharing plates, water and wines glasses, and all the silverware) and maintain throughout service along with working with your team to keep the bread warmer full and neat
• Maintain section and ensure bread and water is delivery upon guests’ arrival while also assisting other sections when applicable
• Clear tables plates, silver / glassware between each course and subsequently wipe down and re-set table for new guests
• Polish silverware and pot wash are stored according to local standards
• Complete side work before and after service (see side work sheets for details)
• Making sure the cabinet and shelf in the bar area are full before service (glassware - silverware - plate ware).
• Remove all the dirty linen from station and trash is empty and clean

Skills

1+ years of experience in similar role

Job description

Soho House in New York is seeking a Busser to support servers and management by cleaning and resetting tables, restocking supplies, and ensuring guest needs are communicated to staff. This fast-paced role emphasizes strong customer service and attention to detail.

As a Busser you will maintain station cleanliness, assist with side work, and help ensure a smooth service flow for breakfast, lunch and dinner periods at our club environment.