Busser

The h.wood Group; West Hollywood (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Dental and Vision insurance

Job summary

The h.wood Group in Los Angeles is seeking a Busser to provide an immaculate dining experience by anticipating guest needs and supporting servers in a fast-paced, high-end setting on Sunset Boulevard.

Open availability is preferred; you will maintain clean stations, reset tables, and ensure compliance with health and safety standards while delivering friendly, attentive service to guests.

Qualifications

• CA Certified Food Handler card required.
• 21+ years of age.
• Authorized to work in the United States.
• Experience in high-end, high-volume restaurant is preferred.
• Able to stand for up to 8 hours with bending, squatting, and lifting up to 30 lbs.
• Excellent time management skills.
• Professional demeanor in a fast-paced environment.
• Reliable, responsible, and trustworthy.
• Energetic with strong communication; team player.
• Attention to detail and commitment to exceptional guest service.

Responsibilities

• Maintain sense of urgency to anticipate guest and team needs.
• Assist servers with food and beverage service to ensure guest satisfaction.
• Keep stations clean and organized with silverware, linens, condiments, and beverages.
• Wipe down booths and chairs, move and arrange tables and chairs, clean floors as needed.
• Keep back of house clean and organized.
• Monitor inventory and ensure equipment and supplies are in good condition.
• Communicate guest needs, comments, or incidents to management and staff.
• Clean spills immediately and notify colleagues of hazards.
• Comply with health and safety regulations.
• Perform opening and closing duties as assigned.

Skills

Guest service

Communication

Team player

Time management

Attention to detail

Job description

The h.wood Group is a Los Angeles based lifestyle and hospitality company with establishments and events across the United States and Europe. We are committed to providing a warm, inviting, and uniquely lavish experience for our diverse clientele. Our company is built on integrity, creating the world’s best restaurants, nightlife, and events.

We're excited to launch our newest venue this Spring - A sleek yet warm sushi and Asian-inspired destination on Sunset Boulevard, where vinyl sets the tone and the energy builds as the night unfolds. Designed for both dinner and drinks, with a tucked-away private karaoke room for after-hours moments.

ROLE SUMMARY:

The Busser will provide personalized and immaculate guest service and an elegant dining experience by anticipating and providing for all guest needs/requests. They will assist in cleaning and resetting tables as well as maintaining cleanliness in common areas of the restaurant. Bussers will also assist servers with all aspects of service as required. The ideal candidate will have a positive attitude, excellent communication skills, and the ability to work in a fast- paced environment. Open availability is preferred.

RESPONSIBILITIES:

• Works with a sense of urgency to anticipate the needs of customers and other team members.
• Assists servers with food &beverage service to ensure guest satisfaction.
• Maintains cleanliness of stations with necessary equipment including silverware, linen, condiments, and bottled beverages.
• Wipe down booths and chairs, move tables and chairs, and clean floors as necessary.
• Responsible for keeping the back of the restaurant clean and organized.
• Responsible for maintaining appropriate inventory and proper condition of equipment and operating supplies.
• Communicates with management, and all other service staff regarding all customer needs comments or incidents.
• Cleans all spills immediately and notifies other staff members about potential hazards.
• Ensures compliance with all health and safety regulations.
• Performs all opening and closing duties as assigned.

REQUIREMENTS:

• A valid CA Certified Food Handlers card is required.
• Must be 21+ years of age.
• Must be authorized to work in the United States.
• Previous relevant experience in a high-end, high-volume restaurant is preferred.
• Must be able to stand during entire shift, often up to 8 hours with frequent bending, squatting, and lifting plates, boxes, and objects up to 30lbs.
• Must have excellent time management skills.
• Must be able to maintain a professional demeanor in a fast-paced environment.
• Must be reliable, responsible, and trustworthy.
• Must have high energy, great communication skills, and able to work as part of a team.
• Must have attention to detail and willingness to deliver exceptional customer service.

PERKS:

• Dental and Vision insurance with company contribution offered the first of the month after 60 days of employment.