Busser

Heirloom Restaurant Group; Montana; Hybrid; USD 17.000 - 22.000; Vollzeit

Benefits dieser Stelle

Free Food!

Paid Time Off for FT employees

Insurance Reimbursement Plans for FT

Zusammenfassung

Heirloom Restaurant Group is seeking a friendly, detail‑oriented cashier to join our bustling Wisconsin venues. You will greet guests, process orders, handle payments, and ensure accuracy at the POS.

This full-time role offers a dynamic environment with evening, weekend, and holiday shifts, opportunities to upsell, and entry to a growing collection of restaurant brands. Strong communication with kitchen and service staff, knowledge of menu items, and commitment to food safety are valued.

Qualifikationen

• Previous cashier or customer service experience preferred.
• Strong numerical and math skills for accurate transaction processing.
• Excellent communication and interpersonal skills.
• Familiarity with POS systems and basic computer skills.
• Ability to work in a fast-paced environment with attention to detail.
• Flexibility to work evenings, weekends and holidays.
• Knowledge of food safety and hygiene standards.

Aufgaben

• Greet customers with a friendly and welcoming attitude.
• Provide excellent customer service by answering questions, offering assistance, and processing orders accurately.
• Receive and process customer orders, ensuring accuracy in item selection and pricing.
• Enter orders into the POS system promptly and efficiently.
• Address customer concerns or issues related to orders, payments, or service.
• Collaborate with management to resolve more complex problems.
• Handle cash, credit cards, and other forms of payment accurately.
• Provide change to customers and process transactions in accordance with established procedures.
• Follow cash handling policies and procedures to prevent discrepancies.
• Adhere to security measures to safeguard against theft or fraud.
• Complete end-of-shift procedures, including balancing cash registers and preparing reports.
• Secure cash and close out the POS system accurately.
• Have a good understanding of the menu items, including ingredients and pricing.
• Assist customers with menu inquiries and provide recommendations if needed.
• Suggest additional items, promotions, or upsells to enhance the customer's dining experience.
• Keep the cashier area clean and well-organized.
• Arrange menus, promotional materials, and other items neatly.
• Communicate effectively with kitchen and serving staff to ensure accurate and timely order fulfillment.
• Relay special requests or modifications from customers to the kitchen.

Kenntnisse

Customer Service

POS Systems

Cash Handling

Communication

Attention to Detail

Flexibility

Tools

POS System

Jobbeschreibung

Description

Heirloom Restaurant Group is a restaurant brand management company with more than 10 brands and continually growing. We are a collection of individuals who care and work together each day to create meaningful experiences. https://www.heirloomgroup.com

We do not believe it is unusual to have life changing experiences while breaking bread with others and we have made it our mission to see that it happens much more regularly. We recognize we come from our local community and thus are ultimately responsible to our friends, families, neighbors and associates. We take this seriously. We focus our time and energy on finding those who share our values and creating partnerships that are mutually beneficial. Ours is not the job to fiddle with the bounty that our farmers and producers bring to us but rather to allow its inherent beauty to shine through. Doing so in spaces that are comfortable and nurturing sets the stage for those meaningful experiences to happen. We cook food, we run restaurants and we love what we do.

Responsibilities:

Customer Service:

• Greet customers with a friendly and welcoming attitude.
• Provide excellent customer service by answering questions, offering assistance, and processing orders accurately.
• Receive and process customer orders, ensuring accuracy in item selection and pricing.
• Enter orders into the point-of-sale (POS) system promptly and efficiently.
• Address customer concerns or issues related to orders, payments, or service.
• Collaborate with management to resolve more complex problems.

Cash Handling:

• Handle cash, credit cards, and other forms of payment accurately.
• Provide change to customers and process transactions in accordance with established procedures.
• Follow cash handling policies and procedures to prevent discrepancies.
• Adhere to security measures to safeguard against theft or fraud.
• Complete end-of-shift procedures, including balancing cash registers and preparing reports.
• Secure cash and close out the POS system accurately.

Menu Knowledge:

• Have a good understanding of the menu items, including ingredients and pricing.
• Assist customers with menu inquiries and provide recommendations if needed.
• Suggest additional items, promotions, or upsells to enhance the customer's dining experience.

Maintain Clean and Organized Workspace:

• Keep the cashier area clean and well-organized.
• Arrange menus, promotional materials, and other items neatly.

Communication:

• Communicate effectively with kitchen and serving staff to ensure accurate and timely order fulfillment.
• Relay special requests or modifications from customers to the kitchen.

Requirements

• Previous cashier or customer service experience is preferred.
• Strong numerical and math skills for accurate transaction processing.
• Excellent communication and interpersonal skills.
• Familiarity with POS systems and basic computer skills.
• Ability to work in a fast-paced environment with attention to detail.
• Flexibility to work evenings, weekends, and holidays.
• Knowledge of food safety and hygiene standards.

Benefits:

• Free Food!
• Paid Time Off for FT employees
• Insurance Reimbursement Plans for FT employees

Heirloom Restaurant Group is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunities, regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.