Busser

COLD BEERS & CHEESEBURGERS - PRASADA; Surprise (AZ); On-site; USD 16,531,000 - 24,797,000; Full time

Benefits offered by this job

Accrual up to 40 hours PTO

Dining discounts: 50% off meals and 25

Shoe program for crew

Competitive pay

Flexible scheduling

401(k)

Job summary

COLD BEERS & CHEESEBURGERS - PRASADA is hiring a Busser to maintain dining room cleanliness and support servers in a fast-paced restaurant. You will clear and reset tables, assist with dishwashing, and ensure a welcoming environment for guests.

Ideal candidates will be customer-focused, detail-oriented, and able to work flexible hours including evenings and weekends. Prior hospitality experience is a plus, and a Food Handlers Certification is required.

Qualifications

• Must be at least sixteen years old.
• Previous bussing or hospitality experience preferred but not required.
• Able to learn POS software used by the restaurant.
• Willing to work flexible hours including evenings, weekends, and holidays.

Responsibilities

• Clear and reset tables promptly to maintain a clean dining area.
• Assist dishwashing and ensure clean dishes, glassware, and utensils.
• Maintain cleanliness of work area, floors, counters, and equipment.
• Support servers by refilling beverages and delivering food orders as needed.
• Collaborate with team to ensure smooth operations and guest satisfaction.

Skills

Customer service

Attention to detail

Team player

Adaptability

Communication

Flexibility

Food handlers cert

POS software

Education

Minimum age 16

Tools

Aloha POS

Hot Schedule

Paylocity

Job description

Description

Job Summary:

As a Busser, you will play a crucial role in ensuring our guests' satisfaction by maintaining cleanliness and efficiency in our restaurants. If you have a passion for providing exceptional customer service and thrive in a fast-paced environment, we invite you to apply.

Duties/Responsibilities:

• Table Maintenance: Clearing and resetting tables promptly and efficiently to provide a clean and welcoming dining area for our guests.
• Dishwashing: Assisting in dishwashing duties, including sorting, stacking, and ensuring clean dishes, glassware, and utensils are readily available for use.
• Cleaning and Sanitization: Maintaining a clean and organized work area, including floors, counters, and equipment. Regularly sanitizing surfaces to meet health and safety standards.
• Assistance to Servers: Collaborating with the serving staff to deliver exceptional service by providing support as needed, such as refilling beverages and delivering food orders.
• Teamwork: Cooperating with team members to create a positive work environment and ensure smooth operations. Communicating effectively with colleagues and supervisors to fulfill guest needs.
• Guest Interaction: Offering friendly and attentive service to guests, responding to inquiries, and assisting with any special requests they may have.
• Knowledge of Menu: Developing a good understanding of the menu items and ingredients to provide accurate information and make appropriate recommendations to guests.
• Stocking: Assisting in stocking supplies, such as napkins, condiments, and utensils, to ensure availability during service hours.
• Support for Other Roles: Assisting other team members, including servers and hosts, when necessary to ensure a seamless dining experience for guests.
• Adherence to Policies and Procedures: Following company policies, procedures, and health and safety regulations at all times to maintain a safe and efficient work environment.
• Performs other related duties as assigned.

Requirements

Required Skills/Abilities:

• Customer Service Skills: Strong interpersonal skills and a passion for providing excellent customer service. Ability to interact with guests in a friendly and professional manner.
• Attention to Detail: Keen eye for cleanliness and the ability to maintain high standards of cleanliness and organization in a fast-paced environment.
• Team Player: Demonstrated ability to work effectively in a team setting, assisting and supporting colleagues as needed.
• Adaptability: Willingness to work flexible hours, including evenings, weekends, and holidays, to meet the needs of the business.
• Communication Skills: Excellent verbal communication skills to interact with guests and team members effectively.
• Must be able to work flexible hours, including evening, weekends, and holidays.
• Must have a valid Food Handlers Certification
• Ability to learn cash register software used by bar or restaurant POS - Aloha, Hot Schedule, Paylocity

Education and Experience:

• Must be at least sixteen years old.
• Previous Experience: Prior experience as a Busser or in a similar role within the hospitality industry is preferred but not required. We are willing to train motivated individuals.

Physical Requirements:

• Capable of standing for extended periods, lifting and carrying trays, and performing tasks that involve bending, stooping, and reaching.
• Must be able to lift at least 15 pounds.

Benefits & Perks:

• Accrual up to 40 hours of PTO
• Dining Discounts - 50% off your meal at any Cold Beers & Cheeseburgers and 25% off your meal at any Bourbon & Bones
• Corporate Shoe Program through Shoes for Crews and Skechers
• Competitive Pay
• Flexible Scheduling
• 401(k)

Full - Time employees are eligible for the following additional benefits:

• Medical & Prescription
• Dental & Vision
• Health Saving Account (HSA)
• Wellness Program
• Discount Pet Care Plan