Busser

Square One Concepts, Inc.; Surprise (AZ); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Accrual up to 40 hours PTO

Dining discounts 50% off meals at Cold

50% off meals at Cold Beers & Cheesebs

Corporate Shoe Program

Competitive pay

Flexible Scheduling

401(k)

Medical & Prescription (FT)

Dental & Vision (FT)

HSAs & Wellness Program (FT)

Discount Pet Care Plan

Job summary

Square One Concepts, Inc. is hiring a Busser to maintain tables and support the dining team. You will clear and reset tables, assist in dishwashing, and keep the work area clean and organized throughout service.

You will partner with servers to deliver beverages, food, and guest requests while learning menu items to provide accurate information. Flexible scheduling and competitive pay are offered.

Qualifications

• Customer service skills for guest interactions and service recovery.
• Attention to cleanliness and organization in a fast-paced setting.
• Ability to work well in a team and support servers.
• Flexible availability including evenings, weekends, and holidays.
• Clear communication with guests and teammates.
• Must have a valid food handlers certification.
• Ability to learn restaurant POS software (Aloha, Hot Schedule, Paylocity).

Responsibilities

• Clearing and resetting tables to provide a clean dining area.
• Assisting with dishwashing and maintaining clean dishware.
• Keeping work area and equipment sanitized and organized.
• Supporting servers by refilling drinks and delivering food orders.
• Cooperating with team to ensure smooth operations.
• Assisting guests with inquiries and special requests.
• Learning menu items to provide accurate information.

Skills

Customer service

Attention to detail

Team player

Flexibility

Communication

Food handlers certification

POS basics

Tools

Aloha POS

Hot Schedule

Paylocity

Job description

Description

Job Summary:

As a Busser, you will play a crucial role in ensuring our guests' satisfaction by maintaining cleanliness and efficiency in our restaurants. If you have a passion for providing exceptional customer service and thrive in a fast-paced environment, we invite you to apply.

Duties/Responsibilities:

• Table Maintenance: Clearing and resetting tables promptly and efficiently to provide a clean and welcoming dining area for our guests.
• Dishwashing: Assisting in dishwashing duties, including sorting, stacking, and ensuring clean dishes, glassware, and utensils are readily available for use.
• Cleaning and Sanitization: Maintaining a clean and organized work area, including floors, counters, and equipment. Regularly sanitizing surfaces to meet health and safety standards.
• Assistance to Servers: Collaborating with the serving staff to deliver exceptional service by providing support as needed, such as refilling beverages and delivering food orders.
• Teamwork: Cooperating with team members to create a positive work environment and ensure smooth operations. Communicating effectively with colleagues and supervisors to fulfill guest needs.
• Guest Interaction: Offering friendly and attentive service to guests, responding to inquiries, and assisting with any special requests they may have.
• Knowledge of Menu: Developing a good understanding of the menu items and ingredients to provide accurate information and make appropriate recommendations to guests.
• Stocking: Assisting in stocking supplies, such as napkins, condiments, and utensils, to ensure availability during service hours.
• Support for Other Roles: Assisting other team members, including servers and hosts, when necessary to ensure a seamless dining experience for guests.
• Adherence to Policies and Procedures: Following company policies, procedures, and health and safety regulations at all times to maintain a safe and efficient work environment.
• Performs other related duties as assigned.

Requirements

Required Skills/Abilities:

• Customer Service Skills: Strong interpersonal skills and a passion for providing excellent customer service. Ability to interact with guests in a friendly and professional manner.
• Attention to Detail: Keen eye for cleanliness and the ability to maintain high standards of cleanliness and organization in a fast-paced environment.
• Team Player: Demonstrated ability to work effectively in a team setting, assisting and supporting colleagues as needed.
• Adaptability: Willingness to work flexible hours, including evenings, weekends, and holidays, to meet the needs of the business.
• Communication Skills: Excellent verbal communication skills to interact with guests and team members effectively.
• Must be able to work flexible hours, including evening, weekends, and holidays.
• Must have a valid Food Handlers Certification
• Ability to learn cash register software used by bar or restaurant POS – Aloha, Hot Schedule, Paylocity

Education and Experience:

• Must be at least sixteen years old.
• Previous Experience: Prior experience as a Busser or in a similar role within the hospitality industry is preferred but not required. We are willing to train motivated individuals.

Physical Requirements:

• Capable of standing for extended periods, lifting and carrying trays, and performing tasks that involve bending, stooping, and reaching.
• Must be able to lift at least 15 pounds.

Benefits & Perks:

• Accrual up to 40 hours of PTO
• Dining Discounts – 50% off your meal at any Cold Beers & Cheeseburgers and 25% off your meal at any Bourbon & Bones
• Corporate Shoe Program through Shoes for Crews and Skechers
• Competitive Pay
• Flexible Scheduling
• 401(k)

Full – Time employees are eligible for the following additional benefits:

• Medical & Prescription
• Dental & Vision
• Health Saving Account (HSA)
• Wellness Program
• Discount Pet Care Plan