Server

COLD BEERS & CHEESEBURGERS - HIGLEY; Gilbert (AZ); Presencial; USD 26.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

PTO accrual

Dining discounts

Shoe program

Competitive pay

Flexible scheduling

401(k)

Descripción de la vacante

Cold Beers & Cheeseburgers in Gilbert, AZ is seeking a friendly restaurant server to take orders, describe menu items, and ensure timely delivery while processing payments and maintaining a clean dining area.

The role requires 18+ years old, prior serving experience or strong customer service skills, and availability for evenings and weekends. Training and growth opportunities are provided along with dining discounts and flexible scheduling.

Formación

• Knowledge of food and beverage service procedures.
• Strong communication and interpersonal skills.
• Excellent customer service skills with a friendly and approachable demeanor.
• Ability to work effectively in a fast-paced and team-oriented environment.
• Attention to detail and ability to multitask.
• Basic math skills for processing payments accurately.
• Knowledge of food safety and sanitation regulations.
• Must be able to work flexible hours, including evening, weekends, and holidays.
• Must have a valid Food Handlers Certification
• Must have an Alcohol Service Licensing or certification.
• Ability to learn cash register software used by bar or restaurant POS – Aloha, Hot Schedule, Paylocity

Responsabilidades

• Greet and welcome guests in a warm and friendly manner.
• Provide menus and make recommendations on food and beverage selections to enhance the dining experience.
• Take accurate food and drink orders from guests and ensure their timely delivery.
• Monitor guest satisfaction throughout their meal, promptly addressing any issues or concerns.
• Ensure proper table setup, including utensils, napkins, and condiments.
• Maintain a clean and organized work area, including tables, chairs, and floors.
• Assist in the preparation and setup of dining areas for peak service times.
• Collaborate with the kitchen staff to ensure timely and accurate order delivery.
• Process guest payments and handle cash transactions accurately.
• Uphold the highest standards of cleanliness, hygiene and safety in accordance with local health regulations.
• Collaborate with team members to create a positive and enjoyable work environment.
• Stay updated on menu items, daily specials, and any changes to food and beverage offerings.
• Attend training sessions and staff meetings as required.
• Adhere to company policies and procedures, including those related to alcohol service and responsible serving practices.
• Provide assistance to other team members as needed.
• Performs other related duties as assigned.

Conocimientos

Food & beverage service

Communication

Customer service

Teamwork

Multitasking

Cash handling

Food safety knowledge

Evenings/weekends/holidays

Food handlers certification

Alcohol service certification

POS software knowledge

Herramientas

Aloha POS

Hot Schedule

Paylocity

Descripción del empleo

Description

Job Summary:

A restaurant server takes orders, answers questions about the menu and food, sells the restaurant's food and drinks, takes payment, communicates orders with the kitchen staff via the POS, seats customers, and helps with customer service and cleaning.

Duties/Responsibilities:

• Greet and welcome guests in a warm and friendly manner.
• Provide menus and make recommendations on food and beverage selections to enhance the dining experience.
• Take accurate food and drink orders from guests and ensure their timely delivery.
• Monitor guest satisfaction throughout their meal, promptly addressing any issues or concerns.
• Ensure proper table setup, including utensils, napkins, and condiments.
• Maintain a clean and organized work area, including tables, chairs, and floors.
• Assist in the preparation and setup of dining areas for peak service times.
• Collaborate with the kitchen staff to ensure timely and accurate order delivery.
• Process guest payments and handle cash transactions accurately.
• Uphold the highest standards of cleanliness, hygiene and safety in accordance with local health regulations.
• Collaborate with team members to create a positive and enjoyable work environment.
• Stay updated on menu items, daily specials, and any changes to food and beverage offerings.
• Attend training sessions and staff meetings as required.
• Adhere to company policies and procedures, including those related to alcohol service and responsible serving practices.
• Provide assistance to other team members as needed.
• Performs other related duties as assigned.

Requirements

Required Skills/Abilities:

• Knowledge of food and beverage service procedures.
• Strong communication and interpersonal skills.
• Excellent customer service skills with a friendly and approachable demeanor.
• Ability to work effectively in a fast-paced and team-oriented environment.
• Attention to detail and ability to multitask.
• Basic math skills for processing payments accurately.
• Knowledge of food safety and sanitation regulations.
• Must be able to work flexible hours, including evening, weekends, and holidays.
• Must have a valid Food Handlers Certification
• Must have an Alcohol Service Licensing or certification.
• Ability to learn cash register software used by bar or restaurant POS – Aloha, Hot Schedule, Paylocity

Education and Experience:

• Must be at least eighteen years old.
• Previous experience as a server or in a similar customer service role is preferred.

Physical Requirements:

• Capable of standing for extended periods, lifting and carrying trays, and performing tasks that involve bending, stooping, and reaching.
• Must be able to lift at least 15 pounds.

Benefits & Perks:

• Accrual up to 40 hours of PTO
• Dining Discounts – 50% off your meal at any Cold Beers & Cheeseburgers and 25% off your meal at any Bourbon & Bones
• Corporate Shoe Program through Shoes for Crews and Skechers
• Competitive Pay
• Flexible Scheduling
• 401(k)

Full – Time employees are eligible for the following additional benefits:

• Medical & Prescription
• Dental & Vision
• Health Saving Account (HSA)
• Wellness Program
• Discount Pet Care Plan