Busser

P.F. Chang's; Mission Viejo (CA); On-site; USD 23,281 - 26,036; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid training

Discounted meals

401(k) retirement plan

Medical, dental, and vision insurance

Job summary

P.F. Chang's in California is hiring full-time and part-time Bussers, Runners, and Service Assistants. This role is essential for ensuring exceptional service in dine-in and takeout operations while maintaining cleanliness. You will guide guests, manage orders, and assist with food delivery and sanitation.

No previous experience is needed; we provide training. Expect competitive pay of $16.90 - $18.90 per hour, plus tips, with various benefits including flexible scheduling and advancement opportunities.

Qualifications

• Excellent customer service skills and etiquette.
• Must obtain a Food Handler’s Card where applicable.
• Ability to execute sanitation practices.

Responsibilities

• Guide guests through their dining experience.
• Clean and maintain restaurant tables.
• Understand and deliver food according to the seating layout.

Skills

Customer service expertise

Ability to operate kitchen equipment

Effective communication

Multi-tasking

Tools

Point of Sale (POS) system

Coffee machine

Iced tea machine

Lemon slicer

Job description

P.F. Chang's Pay Range (based on experience): $16.90 - $18.90 / hour + tips

Benefits We Offer For This Position

All Team Members

• Competitive pay
• Flexible scheduling
• Paid on the job training
• Opportunities for advancement – we promote from within
• Discounted meals
• Employee referral program
• Exclusive team member discounts
• Closed on Thanksgiving and Christmas at most locations

For Qualifying Team Members

• 401(k) retirement plan (based on hours worked)
• Medical, dental and vision insurance (based on hours worked)
• Paid sick leave (in qualifying jurisdictions)

Hiring immediately for full-time and part-time hourly dine-in or takeout Bussers, Runners, or Service Assistants.

Job Summary

The Busser, Runner, or Service Assistant is responsible for restaurant dine-in and takeout operations, cleaning, running food, bussing restaurant tables and side work. They will assist with catering orders, including delivery when applicable. All Team Members must demonstrate customer service expertise by providing an individualized, exceptional guest experience.

Job Responsibilities

• Guiding guests through their experience while taking, placing, and reviewing orders for takeout and catering.
• Understands the restaurant menu to identify the different menu items for takeout and catering, able to guide guests on choosing menu items, and ready to answer guest’s questions.
• Review orders with the Guest (at pick-up or upon delivery) and / or with Delivery Driver ensuring order accuracy.
• Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests’ expectations.
• Clears, cleans, and sanitizes restaurant tables, bussing dishes to kitchen dishwasher station and resets tables as needed. Also, removes bus tubs from the bar to kitchen dishwasher station
• Restocks, cleans, and maintains all restaurant stations.
• Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant.
• Will serve food or beverages for dine-in and takeout.

Job Requirements

• Previous experience is not required – we will train you!
• Excellent customer service skills and etiquette.
• Must be able to operate kitchen equipment, including the coffee machine, iced tea machine, lemon slicer, point of sale (POS) system and any other applicable system(s).
• Ability to execute proper sanitation practices and safety procedures.
• Have a current Food Handler’s Card where applicable, or we will help you obtain.
• Must be able to communicate effectively.
• Ability to multi-task in a fast-paced, team-work environment.

P.F. Chang's California Applicant Privacy Notice