Busser

PF Changs China Bistro; Los Angeles (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid on the job training

Opportunities for advancement – we are

Discounted meals

Employee referral program

Exclusive team member discounts

Closed on Thanksgiving and Christmas

Job summary

P.F. Chang’s China Bistro in Los Angeles, CA is hiring Busser, Runner, or Service Assistant to support dine-in and takeout operations. You will assist with catering orders when applicable, clear and reset tables, and ensure a high-quality guest experience.

No prior experience is required; we provide thorough training. Strong guest service, teamwork, and multitasking in a fast-paced environment are essential. Competitive pay with tips and opportunities for advancement.

Qualifications

• No prior experience required; training provided.
• Excellent customer service and etiquette.
• Ability to operate kitchen equipment (coffee/iced tea machines, lemon slicer, POS).
• Ability to maintain sanitation and safety practices.
• Food Handler’s Card where applicable, or we will help you obtain.
• Effective communication and multitasking in a fast-paced environment.

Responsibilities

• Guide guests through takeout and catering orders.
• Know the menu to advise guests and answer questions.
• Review orders with guests and delivery drivers for accuracy.
• Deliver hospitality and exceed guest expectations.
• Clear and sanitize tables, reset dining areas, and manage bussing.

Skills

Customer service

Communication

Teamwork

Job description

P.F. Chang’s Pay Range (based on experience): $18.42 - $20.42 / hour + tips

Benefits we offer for this position:

All team members:

• Competitive pay
• Flexible scheduling
• Paid on the job training
• Opportunities for advancement – we promote from within
• Discounted meals
• Employee referral program
• Exclusive team member discounts
• Closed on Thanksgiving and Christmas at most locations

For qualifying team members:

• 401(k) retirement plan (based on hours worked)
• Medical, dental and vision insurance (based on hours worked)
• Paid sick leave (in qualifying jurisdictions).

Hiring immediately for full-time and part-time hourly dine-in or takeout Bussers, Runners, or Service Assistants.

Job Summary:

The Busser, Runner, or Service Assistant is responsible for restaurant dine-in and takeout operations, cleaning, running food, bussing restaurant tables and side work. They will assist with catering orders, including delivery when applicable. All Team Members must demonstrate customer service expertise by providing an individualized, exceptional guest experience.

Job Responsibilities:

• Guiding guests through their experience while taking, placing, and reviewing orders for takeout and catering.
• Understands the restaurant menu to identify the different menu items for takeout and catering, able to guide guests on choosing menu items, and ready to answer guest’s questions.
• Review orders with the Guest (at pick-up or upon delivery) and / or with Delivery Driver ensuring order accuracy.
• Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests’ expectations.
• Clears, cleans, and sanitizes restaurant tables, bussing dishes to kitchen dishwasher station and resets tables as needed. Also, removes bus tubs from the bar to kitchen dishwasher station
• Restocks, cleans, and maintains all restaurant stations.
• Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant.
• Will serve food or beverages for dine-in and takeout.

Job Requirements:

• Previous experience is not required – we will train you!
• Excellent customer service skills and etiquette.
• Must be able to operate kitchen equipment, including the coffee machine, iced tea machine, lemon slicer, point of sale (POS) system and any other applicable system(s).
• Ability to execute proper sanitation practices and safety procedures.
• Have a current Food Handler’s Card where applicable, or we will help you obtain.
• Must be able to communicate effectively.
• Ability to multi-task in a fast-paced, team-work environment.

Why work for us?

Because it’s more than a job. We are passionate people doing meaningful work, motivated by our purpose: To Celebrate Life. Family. Food.

P.F. Chang’s California Applicant Privacy Notice